Engleton House Surgery, Coventry: patient reviews and CQC rating
Engleton House Surgery is a GP practice in Coventry with 24,969 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 9.8 full-time-equivalent qualified GPs, or 2,543 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Engleton House Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 78%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 5th of the 52 practices in Coventry with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (83%). 98 patients answered the survey (response rate 9%).
| Survey question | Engleton House Surgery | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 92% | 81% | 77% |
| Easy to contact by phone | 77% | 64% | 57% |
| Easy to contact via the website | 78% | 62% | 58% |
| Easy to contact via the NHS App | 73% | 60% | 54% |
| Reception team helpful | 93% | 88% | 85% |
| Last contact good | 88% | 77% | 73% |
| Wait for appointment about right | 79% | 78% | 69% |
| Listened to well | 94% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 293 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Engleton House Surgery is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
24,969 patients were registered at Engleton House Surgery in September 2026, almost the same as a year earlier.
7% of its patients are aged 65 or over, against 19% across England. With 9.8 full-time-equivalent qualified GPs, there are 2,543 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 3.7 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.2 | 13.5 |
| August 2024 | 8.2 | 11.8 |
| August 2025 | 9.4 | 15.4 |
| August 2026 | 9.8 | 13.9 |
From June 2026 to August 2026 the practice recorded 9,351 appointments a month, or 375 per 1,000 registered patients (England: 510). 37% were face to face (England: 63%). 60% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
74% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Engleton House Surgery | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 375 | 486 | 510 |
| Face to face | 37% | 54% | 63% |
| Same day as booked | 60% | 54% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.4% against 1.2%). It has a lower share for palliative or supportive care needs (0.0% against 0.6%), dementia (0.3% against 0.8%) and atrial fibrillation (0.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 29.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.1 years for women and 75.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 9.4% | 14.3% |
| High blood pressure | All ages | 7.5% | 15.2% |
| Asthma | 6+ yrs | 3.6% | 6.6% |
| Diabetes | 17+ yrs | 3.5% | 7.9% |
| Osteoporosis | 50+ yrs | 3.4% | 1.2% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| Cancer | All ages | 1.5% | 3.8% |
| Coronary heart disease | All ages | 1.2% | 3.0% |
| COPD | All ages | 0.9% | 1.9% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Heart failure | All ages | 0.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 46.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.3% | 74.9% |
Engleton House Surgery, 2 Villa Road, Coventry, CV6 3HZ. Phone: 024 7659 2012.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Moseley Avenue Surgery | 0.5 km | 77% |
| Broad Street Surgery | 0.9 km | 64% |
| Dr Manmohan Singh | 1.2 km | 89% |
| Hillfields Health Centre - 1 | 1.5 km | 73% |
| Priory Gate Practice | 1.5 km | 78% |
- Broomfield Park Medical Centre (66% overall experience good)
- Dr G Shields and Partners (89% overall experience good)
How do patients rate Engleton House Surgery?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Engleton House Surgery as good, above the England figure of 77%. 77% found it easy to get through by phone.
How many patients are registered at Engleton House Surgery?
24,969 patients were registered in September 2026, up 0.3% on a year earlier.
What is Engleton House Surgery's CQC rating?
Good overall, published in January 2017.
How many GPs does Engleton House Surgery have?
9.8 full-time-equivalent qualified GPs (18 qualified GPs by headcount), which is 2,543 patients per GP against 2,171 across England.
Are appointments at Engleton House Surgery face to face?
37% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Engleton House Surgery's phone number?
024 7659 2012.