Broad Street Surgery, Coventry: patient reviews and CQC rating
Broad Street Surgery is a GP practice in Coventry with 12,946 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 5.3 full-time-equivalent qualified GPs, or 2,433 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Broad Street Surgery
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Its weakest is the share who said the wait for their last appointment was about right: 35%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 46th of the 52 practices in Coventry with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (76%). 106 patients answered the survey (response rate 12%).
| Survey question | Broad Street Surgery | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 64% | 81% | 77% |
| Easy to contact by phone | 55% | 64% | 57% |
| Easy to contact via the website | 45% | 62% | 58% |
| Easy to contact via the NHS App | 44% | 60% | 54% |
| Reception team helpful | 73% | 88% | 85% |
| Last contact good | 51% | 77% | 73% |
| Wait for appointment about right | 35% | 78% | 69% |
| Listened to well | 79% | 88% | 87% |
| Treated with care and concern | 76% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 76% | 91% | 90% |
CQC's overall rating for Broad Street Surgery is Good, published in March 2020. All 5 key questions are rated Good. It held the same rating in the report before (May 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,946 patients were registered at Broad Street Surgery in September 2026, down 0.7% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 2,433 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 1.9 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 7.9 |
| August 2024 | 5.1 | 6.8 |
| August 2025 | 4.8 | 9.0 |
| August 2026 | 5.3 | 7.5 |
From June 2026 to August 2026 the practice recorded 5,121 appointments a month, or 396 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 38% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Broad Street Surgery | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 396 | 486 | 510 |
| Face to face | 65% | 54% | 63% |
| Same day as booked | 38% | 54% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%), serious mental illness (1.3% against 1.0%) and diabetes (9.8% against 7.9%). It has a lower share for atrial fibrillation (0.8% against 2.2%), palliative or supportive care needs (0.2% against 0.6%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 34.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.7 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.1% | 14.3% |
| High blood pressure | All ages | 12.4% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Cancer | All ages | 2.1% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| COPD | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.1% | 74.9% |
Broad Street Surgery, 200 Broad Street, Foleshill, Coventry, CV6 5BG. Phone: 024 7668 2486. Website: www.coventrygp.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Engleton House Surgery | 0.9 km | 92% |
| Alliance Teaching Practices | 1.1 km | 61% |
| Park Leys Medical Practice | 1.2 km | 78% |
| Springfield Medical Practice | 1.2 km | 76% |
| The Gables Medicentre | 1.3 km | 67% |
- Dr Rashpal Dosanj (68% overall experience good)
- Dr Rashpal Dosanj (81% overall experience good)
- Sky Blue Medical Group (90% overall experience good)
How do patients rate Broad Street Surgery?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of Broad Street Surgery as good, below the England figure of 77%. 55% found it easy to get through by phone.
How many patients are registered at Broad Street Surgery?
12,946 patients were registered in September 2026, down 0.7% on a year earlier.
What is Broad Street Surgery's CQC rating?
Good overall, published in March 2020.
How many GPs does Broad Street Surgery have?
5.3 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,433 patients per GP against 2,171 across England.
Are appointments at Broad Street Surgery face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Broad Street Surgery's phone number?
024 7668 2486.