The Gables Medicentre, Coventry: patient reviews and CQC rating
The Gables Medicentre is a GP practice in Coventry with 10,087 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 4.0 full-time-equivalent qualified GPs, or 2,539 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Gables Medicentre
Its best result against England is the share who said the wait for their last appointment was about right: 81%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 44%, against 58% across England. Of the 11 results in the table, 1 is above England and 4 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 44th of the 52 practices in Coventry with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (67%). 94 patients answered the survey (response rate 20%).
| Survey question | The Gables Medicentre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 67% | 81% | 77% |
| Easy to contact by phone | 52% | 64% | 57% |
| Easy to contact via the website | 44% | 62% | 58% |
| Easy to contact via the NHS App | 60% | 60% | 54% |
| Reception team helpful | 86% | 88% | 85% |
| Last contact good | 60% | 77% | 73% |
| Wait for appointment about right | 81% | 78% | 69% |
| Listened to well | 78% | 88% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 79% of 114 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Gables Medicentre is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,087 patients were registered at The Gables Medicentre in September 2026, down 2.7% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 2,539 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 1.2 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 3.8 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 2.7 | 3.4 |
| August 2026 | 4.0 | 4.6 |
From June 2026 to August 2026 the practice recorded 5,647 appointments a month, or 560 per 1,000 registered patients (England: 510). 39% were face to face (England: 63%). 75% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Gables Medicentre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 560 | 486 | 510 |
| Face to face | 39% | 54% | 63% |
| Same day as booked | 75% | 54% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (11.2% against 4.6%), COPD (3.4% against 1.9%) and osteoporosis (2.1% against 1.2%). It has a lower share for dementia (0.4% against 0.8%), palliative or supportive care needs (0.3% against 0.6%) and atrial fibrillation (1.8% against 2.2%). The practice's patients live in areas with an average deprivation score of 28.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.9 years for women and 76.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.3% | 14.3% |
| High blood pressure | All ages | 16.6% | 15.2% |
| Chronic kidney disease | 18+ yrs | 11.2% | 4.6% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Cancer | All ages | 3.4% | 3.8% |
| COPD | All ages | 3.4% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.7% | 74.9% |
The Gables Medicentre, 268 Holbrook Lane, Coventry, CV6 4DD. Phone: 024 7668 8340.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Holbrooks Health Team | 0.9 km | 61% |
| Edgwick Medical Centre | 1.2 km | 59% |
| Broad Street Surgery | 1.3 km | 64% |
| Alliance Teaching Practices | 1.4 km | 61% |
| Park Leys Medical Practice | 1.6 km | 78% |
- Allesly Village Surgery (82% overall experience good)
- Govind Health Centre (80% overall experience good)
- Moseley Avenue Surgery (77% overall experience good)
- Park Leys Medical Practice (78% overall experience good)
- Springfield Medical Practice (76% overall experience good)
How do patients rate The Gables Medicentre?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of The Gables Medicentre as good, below the England figure of 77%. 52% found it easy to get through by phone.
How many patients are registered at The Gables Medicentre?
10,087 patients were registered in September 2026, down 2.7% on a year earlier.
What is The Gables Medicentre's CQC rating?
Good overall, published in August 2017.
How many GPs does The Gables Medicentre have?
4.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,539 patients per GP against 2,171 across England.
Are appointments at The Gables Medicentre face to face?
39% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Gables Medicentre's phone number?
024 7668 8340.