Woodend Health Centre, Coventry: patient reviews and CQC rating
Woodend Health Centre is a GP practice in Coventry with 7,737 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 2.7 full-time-equivalent qualified GPs, or 2,817 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodend Health Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 90%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 35%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 42nd of the 52 practices in Coventry with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (71%). 101 patients answered the survey (response rate 17%).
| Survey question | Woodend Health Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 69% | 81% | 77% |
| Easy to contact by phone | 50% | 64% | 57% |
| Easy to contact via the website | 35% | 62% | 58% |
| Easy to contact via the NHS App | 36% | 60% | 54% |
| Reception team helpful | 71% | 88% | 85% |
| Last contact good | 64% | 77% | 73% |
| Wait for appointment about right | 66% | 78% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 14 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodend Health Centre is Good, published in July 2022. One key question is rated differently: Well-led Requires Improvement. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,737 patients were registered at Woodend Health Centre in September 2026, down 2.1% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 2,817 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 1.0 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 7.1 |
| August 2024 | 2.6 | 7.9 |
| August 2025 | 1.9 | 6.9 |
| August 2026 | 2.7 | 6.1 |
From June 2026 to August 2026 the practice recorded 2,899 appointments a month, or 375 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 60% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Woodend Health Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 375 | 486 | 510 |
| Face to face | 65% | 54% | 63% |
| Same day as booked | 60% | 54% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%) and COPD (2.6% against 1.9%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), heart failure (0.4% against 1.1%) and atrial fibrillation (0.9% against 2.2%). The practice's patients live in areas with an average deprivation score of 46.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.8 years for women and 74.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.8% | 14.3% |
| High blood pressure | All ages | 12.2% | 15.2% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| COPD | All ages | 2.6% | 1.9% |
| Cancer | All ages | 2.2% | 3.8% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Learning disability | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 57.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.1% | 74.9% |
Woodend Health Centre, 67b Deedmore Road, Woodend, Coventry, CV2 1XA. Phone: 024 7661 2929. Website: www.woodendhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Henley Green Medical Centre | 1.1 km | 81% |
| Woodway Medical Centre | 1.4 km | 92% |
| Torcross Medical Centre | 1.8 km | 95% |
| Walsgrave Health Centre | 2.0 km | 74% |
| The Forum Health Centre | 2.1 km | 88% |
- Copsewood Medical Centre (69% overall experience good)
- Henley Green Medical Centre (81% overall experience good)
- Kenyon Medical Centres (79% overall experience good)
- Mansfield Medical Centre (85% overall experience good)
- The Forum Health Centre (88% overall experience good)
- Torcross Medical Centre (95% overall experience good)
- Walsgrave Health Centre (74% overall experience good)
- Willenhall Oak Medical Centre (83% overall experience good)
- Willenhall Primary Care Centre - 1 (91% overall experience good)
How do patients rate Woodend Health Centre?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Woodend Health Centre as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Woodend Health Centre?
7,737 patients were registered in September 2026, down 2.1% on a year earlier.
What is Woodend Health Centre's CQC rating?
Good overall, published in July 2022.
How many GPs does Woodend Health Centre have?
2.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,817 patients per GP against 2,171 across England.
Are appointments at Woodend Health Centre face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodend Health Centre's phone number?
024 7661 2929.