Kenyon Medical Centres, Coventry: patient reviews and CQC rating
Kenyon Medical Centres is a GP practice in Coventry with 13,534 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in November 2022. It has 6.3 full-time-equivalent qualified GPs, or 2,151 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kenyon Medical Centres
Its best result against England is the share who found it easy to contact the practice through its website: 81%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 68%, against 69% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 27th of the 52 practices in Coventry with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (81%). 100 patients answered the survey (response rate 20%).
| Survey question | Kenyon Medical Centres | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 79% | 81% | 77% |
| Easy to contact by phone | 77% | 64% | 57% |
| Easy to contact via the website | 81% | 62% | 58% |
| Easy to contact via the NHS App | 67% | 60% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 83% | 77% | 73% |
| Wait for appointment about right | 68% | 78% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 358 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kenyon Medical Centres is Good, published in November 2022. One key question is rated differently: Well-led Requires Improvement. It held the same rating in the report before (November 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,534 patients were registered at Kenyon Medical Centres in September 2026, down 3.0% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 6.3 full-time-equivalent qualified GPs, there are 2,151 patients per GP, close to the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 1.8 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 8.8 |
| August 2024 | 4.5 | 10.7 |
| August 2025 | 4.5 | 11.1 |
| August 2026 | 6.3 | 11.0 |
From June 2026 to August 2026 the practice recorded 5,202 appointments a month, or 384 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 41% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Kenyon Medical Centres | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 384 | 486 | 510 |
| Face to face | 53% | 54% | 63% |
| Same day as booked | 41% | 54% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.1% against 0.8%). It has a lower share for heart failure (0.8% against 1.1%). The practice's patients live in areas with an average deprivation score of 25.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.1% | 15.2% |
| Depression | 18+ yrs | 16.7% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| COPD | All ages | 2.1% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
Kenyon Medical Centres, 15 Chace Avenue, Willenhall, Coventry, CV3 3AD. Phone: 024 7630 7024. Website: www.kenyonmedicalcentres.gpsurgery.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Willenhall Oak Medical Centre | 0.8 km | 83% |
| Willenhall Primary Care Centre - 1 | 0.9 km | 91% |
| Dr Parveen Aggarwal | 1.4 km | 75% |
| The Cheylesmore Surgery | 2.2 km | 91% |
| Dr Rashpal Dosanj | 2.2 km | 68% |
- Copsewood Medical Centre (69% overall experience good)
- Henley Green Medical Centre (81% overall experience good)
- Mansfield Medical Centre (85% overall experience good)
- The Forum Health Centre (88% overall experience good)
- Torcross Medical Centre (95% overall experience good)
- Walsgrave Health Centre (74% overall experience good)
- Willenhall Oak Medical Centre (83% overall experience good)
- Willenhall Primary Care Centre - 1 (91% overall experience good)
- Woodend Health Centre (69% overall experience good)
How do patients rate Kenyon Medical Centres?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Kenyon Medical Centres as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Kenyon Medical Centres?
13,534 patients were registered in September 2026, down 3.0% on a year earlier.
What is Kenyon Medical Centres's CQC rating?
Good overall, published in November 2022.
How many GPs does Kenyon Medical Centres have?
6.3 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,151 patients per GP against 2,171 across England.
Are appointments at Kenyon Medical Centres face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kenyon Medical Centres's phone number?
024 7630 7024.