Willenhall Primary Care Centre - 1, Coventry: patient reviews and CQC rating
Willenhall Primary Care Centre - 1 is a GP practice in Coventry with 7,052 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 2.9 full-time-equivalent qualified GPs, or 2,404 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Willenhall Primary Care Centre - 1
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 7th of the 52 practices in Coventry with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (82%). 90 patients answered the survey (response rate 16%).
| Survey question | Willenhall Primary Care Centre - 1 | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 91% | 81% | 77% |
| Easy to contact by phone | 79% | 64% | 57% |
| Easy to contact via the website | 65% | 62% | 58% |
| Easy to contact via the NHS App | 69% | 60% | 54% |
| Reception team helpful | 98% | 88% | 85% |
| Last contact good | 80% | 77% | 73% |
| Wait for appointment about right | 77% | 78% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 102 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Willenhall Primary Care Centre - 1 is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,052 patients were registered at Willenhall Primary Care Centre - 1 in September 2026, down 3.4% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 2,404 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 0.3 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 5.2 |
| August 2024 | 2.6 | 6.2 |
| August 2025 | 2.9 | 6.5 |
| August 2026 | 2.9 | 5.9 |
From June 2026 to August 2026 the practice recorded 3,139 appointments a month, or 445 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 56% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Willenhall Primary Care Centre - 1 | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 445 | 486 | 510 |
| Face to face | 43% | 54% | 63% |
| Same day as booked | 56% | 54% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for epilepsy (1.2% against 0.8%), COPD (2.9% against 1.9%) and a learning disability (0.9% against 0.6%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.4% against 1.2%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 42.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.7 years for women and 73.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.9% | 14.3% |
| High blood pressure | All ages | 13.3% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| COPD | All ages | 2.9% | 1.9% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Learning disability | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 53.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.3% | 74.9% |
Willenhall Primary Care Centre - 1, Remembrance Road, Willenhall, Coventry, CV3 3DG. Phone: 024 7630 2082.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Willenhall Oak Medical Centre | 0.3 km | 83% |
| Kenyon Medical Centres | 0.9 km | 79% |
| Dr Parveen Aggarwal | 1.5 km | 75% |
| Dr Rashpal Dosanj | 1.6 km | 81% |
| Copsewood Medical Centre | 2.1 km | 69% |
- Copsewood Medical Centre (69% overall experience good)
- Henley Green Medical Centre (81% overall experience good)
- Kenyon Medical Centres (79% overall experience good)
- Mansfield Medical Centre (85% overall experience good)
- The Forum Health Centre (88% overall experience good)
- Torcross Medical Centre (95% overall experience good)
- Walsgrave Health Centre (74% overall experience good)
- Willenhall Oak Medical Centre (83% overall experience good)
- Woodend Health Centre (69% overall experience good)
How do patients rate Willenhall Primary Care Centre - 1?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Willenhall Primary Care Centre - 1 as good, above the England figure of 77%. 79% found it easy to get through by phone.
How many patients are registered at Willenhall Primary Care Centre - 1?
7,052 patients were registered in September 2026, down 3.4% on a year earlier.
What is Willenhall Primary Care Centre - 1's CQC rating?
Good overall, published in January 2017.
How many GPs does Willenhall Primary Care Centre - 1 have?
2.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,404 patients per GP against 2,171 across England.
Are appointments at Willenhall Primary Care Centre - 1 face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Willenhall Primary Care Centre - 1's phone number?
024 7630 2082.