The Forum Health Centre, Coventry: patient reviews and CQC rating
The Forum Health Centre is a GP practice in Coventry with 21,477 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Outstanding overall, in a report published in February 2017. It has 11.1 full-time-equivalent qualified GPs, or 1,934 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Forum Health Centre
Its best result against England is the share who described their last contact with the practice as good: 89%, above the England figure of 73%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 11th of the 52 practices in Coventry with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (90%). 99 patients answered the survey (response rate 22%).
| Survey question | The Forum Health Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 88% | 81% | 77% |
| Easy to contact by phone | 63% | 64% | 57% |
| Easy to contact via the website | 73% | 62% | 58% |
| Easy to contact via the NHS App | 58% | 60% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 89% | 77% | 73% |
| Wait for appointment about right | 82% | 78% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 128 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Forum Health Centre is Outstanding, published in February 2017. 3 key questions are rated differently: Safe Good, Caring Good and Responsive Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Outstanding |
21,477 patients were registered at The Forum Health Centre in September 2026, up 0.7% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 11.1 full-time-equivalent qualified GPs, there are 1,934 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 3.6 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.4 | 13.3 |
| August 2024 | 10.5 | 13.2 |
| August 2025 | 11.1 | 14.9 |
| August 2026 | 11.1 | 14.3 |
From June 2026 to August 2026 the practice recorded 9,864 appointments a month, or 459 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 47% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Forum Health Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 459 | 486 | 510 |
| Face to face | 68% | 54% | 63% |
| Same day as booked | 47% | 54% | 45% |
| More than 28 days after booking | 5% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.4% against 4.6%). It has a lower share for osteoporosis (0.2% against 1.2%), COPD (1.1% against 1.9%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 22.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.8 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.6% | 15.2% |
| Depression | 18+ yrs | 11.6% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Cancer | All ages | 3.1% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| COPD | All ages | 1.1% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
The Forum Health Centre, 1a Farren Road, Wyken, Coventry, CV2 5EP. Phone: 024 7626 6370. Website: www.forumhealthcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Torcross Medical Centre | 0.8 km | 95% |
| Walsgrave Health Centre | 1.2 km | 74% |
| Copsewood Medical Centre | 1.3 km | 69% |
| Henley Green Medical Centre | 1.3 km | 81% |
| Godiva Group Practice | 1.7 km | 85% |
- Copsewood Medical Centre (69% overall experience good)
- Henley Green Medical Centre (81% overall experience good)
- Kenyon Medical Centres (79% overall experience good)
- Mansfield Medical Centre (85% overall experience good)
- Torcross Medical Centre (95% overall experience good)
- Walsgrave Health Centre (74% overall experience good)
- Willenhall Oak Medical Centre (83% overall experience good)
- Willenhall Primary Care Centre - 1 (91% overall experience good)
- Woodend Health Centre (69% overall experience good)
How do patients rate The Forum Health Centre?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of The Forum Health Centre as good, above the England figure of 77%. 63% found it easy to get through by phone.
How many patients are registered at The Forum Health Centre?
21,477 patients were registered in September 2026, up 0.7% on a year earlier.
What is The Forum Health Centre's CQC rating?
Outstanding overall, published in February 2017.
How many GPs does The Forum Health Centre have?
11.1 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,934 patients per GP against 2,171 across England.
Are appointments at The Forum Health Centre face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Forum Health Centre's phone number?
024 7626 6370.