Godiva Group Practice, Coventry: patient reviews and CQC rating
Godiva Group Practice is a GP practice in Coventry with 21,198 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Requires Improvement overall, in a report published in August 2022. It has 6.4 full-time-equivalent qualified GPs, or 3,314 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Godiva Group Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 88%, against 93% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 14th of the 52 practices in Coventry with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (81%). 98 patients answered the survey (response rate 17%).
| Survey question | Godiva Group Practice | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 85% | 81% | 77% |
| Easy to contact by phone | 76% | 64% | 57% |
| Easy to contact via the website | 56% | 62% | 58% |
| Easy to contact via the NHS App | 61% | 60% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 88% | 77% | 73% |
| Wait for appointment about right | 75% | 78% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
CQC's overall rating for Godiva Group Practice is Requires Improvement, published in August 2022. 3 key questions are rated differently: Well-led Good, Caring Good and Responsive Good. Its previous overall rating was Good (September 2017).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
21,198 patients were registered at Godiva Group Practice in September 2026, down 1.4% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 6.4 full-time-equivalent qualified GPs, there are 3,314 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 4.1 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 9.5 |
| August 2024 | 5.3 | 8.5 |
| August 2025 | 5.7 | 8.9 |
| August 2026 | 6.4 | 10.0 |
From June 2026 to August 2026 the practice recorded 10,385 appointments a month, or 490 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 54% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Godiva Group Practice | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 490 | 486 | 510 |
| Face to face | 52% | 54% | 63% |
| Same day as booked | 54% | 54% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.4% against 1.2%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 32.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.8% | 15.2% |
| Depression | 18+ yrs | 11.1% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 2.6% | 3.8% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| COPD | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 53.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.6% | 74.9% |
Godiva Group Practice, 5 Clay Lane, Coventry, CV2 4LJ. Phone: 024 7643 7080. Website: www.godivagrouppractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Clay Lane Medical Practice | 0.0 km | 93% |
| Mansfield Medical Centre | 0.8 km | 85% |
| Park House | 1.0 km | 85% |
| Dr Mathurdas Dadhania | 1.0 km | 75% |
| Torcross Medical Centre | 1.2 km | 95% |
- Anchor Homeless Centre (97% overall experience good)
- Central Medical Centre (83% overall experience good)
- Clay Lane Medical Practice (93% overall experience good)
- Dr Raquia Bano (80% overall experience good)
- Edgwick Medical Centre (59% overall experience good)
- Hillfields Health Centre - 1 (73% overall experience good)
- Paradise Medical Centre (59% overall experience good)
- Priory Gate Practice (78% overall experience good)
- The Cheylesmore Surgery (91% overall experience good)
- The Meridian Practice (87% overall experience good)
How do patients rate Godiva Group Practice?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Godiva Group Practice as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at Godiva Group Practice?
21,198 patients were registered in September 2026, down 1.4% on a year earlier.
What is Godiva Group Practice's CQC rating?
Requires Improvement overall, published in August 2022.
How many GPs does Godiva Group Practice have?
6.4 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 3,314 patients per GP against 2,171 across England.
Are appointments at Godiva Group Practice face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Godiva Group Practice's phone number?
024 7643 7080.