Central Medical Centre, Coventry: patient reviews and CQC rating
Central Medical Centre is a GP practice in Coventry with 3,416 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 1.4 full-time-equivalent qualified GPs, or 2,372 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Central Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 75%, below the England figure of 87%. Of the 11 results in the table, 3 are above England and 2 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 18th of the 52 practices in Coventry with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (79%). 68 patients answered the survey (response rate 9%).
| Survey question | Central Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 83% | 81% | 77% |
| Easy to contact by phone | 88% | 64% | 57% |
| Easy to contact via the website | 66% | 62% | 58% |
| Easy to contact via the NHS App | 85% | 60% | 54% |
| Reception team helpful | 94% | 88% | 85% |
| Last contact good | 80% | 77% | 73% |
| Wait for appointment about right | 79% | 78% | 69% |
| Listened to well | 75% | 88% | 87% |
| Treated with care and concern | 76% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 23 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Central Medical Centre is Good, published in January 2019. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (January 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,416 patients were registered at Central Medical Centre in September 2026, down 1.4% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 2,372 patients per GP, close to the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 0.2 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 2.2 |
| August 2024 | 1.1 | 3.2 |
| August 2025 | 1.3 | 1.3 |
| August 2026 | 1.4 | 1.4 |
From June 2026 to August 2026 the practice recorded 1,787 appointments a month, or 523 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 67% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Central Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 523 | 486 | 510 |
| Face to face | 56% | 54% | 63% |
| Same day as booked | 67% | 54% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (16.1% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and cancer (1.6% against 3.8%). The practice's patients live in areas with an average deprivation score of 39.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 16.1% | 7.9% |
| Depression | 18+ yrs | 15.2% | 14.3% |
| High blood pressure | All ages | 15.2% | 15.2% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Cancer | All ages | 1.6% | 3.8% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| COPD | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 43.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.3% | 74.9% |
Central Medical Centre, 42 St. Pauls Road, Coventry, CV6 5DF. Phone: 024 7668 1231.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Paradise Medical Centre | 0.3 km | 59% |
| Alliance Teaching Practices | 0.5 km | 61% |
| Edgwick Medical Centre | 0.8 km | 59% |
| Dr Manmohan Singh | 0.8 km | 89% |
| Hillfields Health Centre - 1 | 1.4 km | 73% |
- Anchor Homeless Centre (97% overall experience good)
- Clay Lane Medical Practice (93% overall experience good)
- Dr Raquia Bano (80% overall experience good)
- Edgwick Medical Centre (59% overall experience good)
- Godiva Group Practice (85% overall experience good)
- Hillfields Health Centre - 1 (73% overall experience good)
- Paradise Medical Centre (59% overall experience good)
- Priory Gate Practice (78% overall experience good)
- The Cheylesmore Surgery (91% overall experience good)
- The Meridian Practice (87% overall experience good)
How do patients rate Central Medical Centre?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Central Medical Centre as good, against 77% across England. 88% found it easy to get through by phone.
How many patients are registered at Central Medical Centre?
3,416 patients were registered in September 2026, down 1.4% on a year earlier.
What is Central Medical Centre's CQC rating?
Good overall, published in January 2019.
How many GPs does Central Medical Centre have?
1.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,372 patients per GP against 2,171 across England.
Are appointments at Central Medical Centre face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Central Medical Centre's phone number?
024 7668 1231.