Anchor Homeless Centre, Coventry: patient reviews and CQC rating
Anchor Homeless Centre is a GP practice in Coventry with 521 registered patients (September 2026). In the 2026 GP Patient Survey, 97% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). It has 0.9 full-time-equivalent qualified GPs, or 601 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Anchor Homeless Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 87%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: -9700%, against 54% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
87% found it easy to get through by phone (England: 57%). The overall experience result is 21 points higher than in 2025 (76%). 40 patients answered the survey (response rate 8%).
| Survey question | Anchor Homeless Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 97% | 81% | 77% |
| Easy to contact by phone | 87% | 64% | 57% |
| Easy to contact via the website | 62% | 62% | 58% |
| Easy to contact via the NHS App | -9700% | 60% | 54% |
| Reception team helpful | 98% | 88% | 85% |
| Last contact good | 88% | 77% | 73% |
| Wait for appointment about right | 93% | 78% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 29 responses rated the practice good or very good (England: 92%).
521 patients were registered at Anchor Homeless Centre in September 2026, down 8.1% on a year earlier (England: down 1.1%).
5% of its patients are aged 65 or over, against 19% across England. With 0.9 full-time-equivalent qualified GPs, there are 601 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.7 | 0.7 |
| August 2024 | 0.7 | 0.7 |
| August 2025 | 0.7 | 0.7 |
| August 2026 | 0.9 | 0.9 |
From June 2026 to August 2026 the practice recorded 680 appointments a month, or 1,305 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 39% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 23% of booked patients did not attend.
| Measure | Anchor Homeless Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 1,305 | 486 | 510 |
| Face to face | 89% | 54% | 63% |
| Same day as booked | 39% | 54% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 23% | 5% | 4% |
Anchor Homeless Centre, Simon House, Bird Street, Coventry, CV1 5FX. Phone: 024 7652 7040.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hillfields Health Centre - 1 | 0.1 km | 73% |
| Priory Gate Practice | 0.1 km | 78% |
| Dr Raquia Bano | 0.1 km | 80% |
| The Meridian Practice | 0.1 km | 87% |
| Dr Manmohan Singh | 0.8 km | 89% |
- Central Medical Centre (83% overall experience good)
- Clay Lane Medical Practice (93% overall experience good)
- Dr Raquia Bano (80% overall experience good)
- Edgwick Medical Centre (59% overall experience good)
- Godiva Group Practice (85% overall experience good)
- Hillfields Health Centre - 1 (73% overall experience good)
- Paradise Medical Centre (59% overall experience good)
- Priory Gate Practice (78% overall experience good)
- The Cheylesmore Surgery (91% overall experience good)
- The Meridian Practice (87% overall experience good)
How do patients rate Anchor Homeless Centre?
In the 2026 GP Patient Survey, 97% of patients described their overall experience of Anchor Homeless Centre as good, above the England figure of 77%. 87% found it easy to get through by phone.
How many patients are registered at Anchor Homeless Centre?
521 patients were registered in September 2026, down 8.1% on a year earlier.
How many GPs does Anchor Homeless Centre have?
0.9 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 601 patients per GP against 2,171 across England.
Are appointments at Anchor Homeless Centre face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Anchor Homeless Centre's phone number?
024 7652 7040.