Priory Gate Practice, Coventry: patient reviews and CQC rating
Priory Gate Practice is a GP practice in Coventry with 10,790 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in October 2022. It has 3.3 full-time-equivalent qualified GPs, or 3,237 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Priory Gate Practice
Its best result against England is the share who said the wait for their last appointment was about right: 89%, above the England figure of 69%. Its weakest is the share who said they were treated with care and concern: 78%, below the England figure of 86%. Of the 11 results in the table, 4 are above England and 1 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 29th of the 52 practices in Coventry with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (78%). 89 patients answered the survey (response rate 16%).
| Survey question | Priory Gate Practice | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 78% | 81% | 77% |
| Easy to contact by phone | 68% | 64% | 57% |
| Easy to contact via the website | 77% | 62% | 58% |
| Easy to contact via the NHS App | 54% | 60% | 54% |
| Reception team helpful | 85% | 88% | 85% |
| Last contact good | 86% | 77% | 73% |
| Wait for appointment about right | 89% | 78% | 69% |
| Listened to well | 82% | 88% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for Priory Gate Practice is Good, published in October 2022. One key question is rated differently: Effective Requires Improvement. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
10,790 patients were registered at Priory Gate Practice in September 2026, down 3.2% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 3,237 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 0.8 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.5 | 5.4 |
| August 2024 | 0.5 | 4.8 |
| August 2025 | 3.3 | 7.4 |
| August 2026 | 3.3 | 7.4 |
From June 2026 to August 2026 the practice recorded 4,517 appointments a month, or 419 per 1,000 registered patients (England: 510). 34% were face to face (England: 63%). 74% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
73% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Priory Gate Practice | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 419 | 486 | 510 |
| Face to face | 34% | 54% | 63% |
| Same day as booked | 74% | 54% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 10% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.1% against 1.2%). It has a lower share for dementia (0.2% against 0.8%), cancer (1.6% against 3.8%) and atrial fibrillation (1.0% against 2.2%). The practice's patients live in areas with an average deprivation score of 38.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.9 years for women and 74.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.8% | 14.3% |
| High blood pressure | All ages | 9.3% | 15.2% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Osteoporosis | 50+ yrs | 3.1% | 1.2% |
| Cancer | All ages | 1.6% | 3.8% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| COPD | All ages | 1.0% | 1.9% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 48.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.2% | 74.9% |
Priory Gate Practice, 1st Floor City of Coventry Health Centre, 2 Stoney Stanton Road, Coventry, CV1 4FS. Phone: 024 7696 1370. Website: www.priorygatepractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hillfields Health Centre - 1 | 0.0 km | 73% |
| Dr Raquia Bano | 0.0 km | 80% |
| The Meridian Practice | 0.0 km | 87% |
| Anchor Homeless Centre | 0.1 km | 97% |
| Dr Manmohan Singh | 0.7 km | 89% |
- Anchor Homeless Centre (97% overall experience good)
- Central Medical Centre (83% overall experience good)
- Clay Lane Medical Practice (93% overall experience good)
- Dr Raquia Bano (80% overall experience good)
- Edgwick Medical Centre (59% overall experience good)
- Godiva Group Practice (85% overall experience good)
- Hillfields Health Centre - 1 (73% overall experience good)
- Paradise Medical Centre (59% overall experience good)
- The Cheylesmore Surgery (91% overall experience good)
- The Meridian Practice (87% overall experience good)
How do patients rate Priory Gate Practice?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Priory Gate Practice as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Priory Gate Practice?
10,790 patients were registered in September 2026, down 3.2% on a year earlier.
What is Priory Gate Practice's CQC rating?
Good overall, published in October 2022.
How many GPs does Priory Gate Practice have?
3.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,237 patients per GP against 2,171 across England.
Are appointments at Priory Gate Practice face to face?
34% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Priory Gate Practice's phone number?
024 7696 1370.