Coventry Navigation 1 PCN: primary care network practices and patient survey
Coventry Navigation 1 PCN is a primary care network of 11 GP practices with 87,371 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,827 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 11 practices in Coventry Navigation 1 PCN with survey results, the share of patients describing their overall experience as good ranges from 59% at Edgwick Medical Centre to 97% at Anchor Homeless Centre, with a median of 83% (England: 77%). 3 are above England and 2 below by more than the survey's margin of error. Central Medical Centre has the highest share finding it easy to get through by phone (88%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Anchor Homeless Centre | 521 | 97% | 87% | – | 601 |
| Clay Lane Medical Practice | 10,191 | 93% | 78% | Good | 3,323 |
| The Cheylesmore Surgery | 14,268 | 91% | 86% | Good | 2,964 |
| The Meridian Practice | 3,663 | 87% | 64% | – | 2,289 |
| Godiva Group Practice | 21,198 | 85% | 76% | Requires improvement | 3,314 |
| Central Medical Centre | 3,416 | 83% | 88% | Good | 2,372 |
| Dr Raquia Bano | 4,686 | 80% | 70% | Good | 2,584 |
| Priory Gate Practice | 10,790 | 78% | 68% | Good | 3,237 |
| Hillfields Health Centre - 1 | 5,898 | 73% | 65% | Good | 3,072 |
| Paradise Medical Centre | 7,180 | 59% | 40% | Good | 2,154 |
| Edgwick Medical Centre | 5,560 | 59% | 52% | Good | 2,397 |
Results for the network as a whole, from 958 responses, against Coventry and Warwickshire and England.
| Survey question | Coventry Navigation 1 PCN | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 81% | 81% | 77% |
| Easy to contact by phone | 71% | 64% | 57% |
| Easy to contact via the website | 58% | 62% | 58% |
| Easy to contact via the NHS App | 58% | 60% | 54% |
| Reception team helpful | 87% | 88% | 85% |
| Last contact good | 81% | 77% | 73% |
| Wait for appointment about right | 77% | 78% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
There are 2,827 registered patients per full-time-equivalent qualified GP in Coventry Navigation 1 PCN, more than England's 2,171 and Coventry and Warwickshire's 2,112. Practices recorded 433 appointments a month per 1,000 patients (England: 510), 52% of them face to face. 56% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.0% over the year (England: shrank 1.1%).
| Measure | Coventry Navigation 1 PCN | Coventry and Warwickshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,827 | 2,112 | 2,171 |
| Appointments per 1,000 patients a month | 433 | 486 | 510 |
| Face-to-face appointments | 52% | 54% | 63% |
| Same day as booked | 56% | 54% | 45% |
| Did not attend | 7% | 5% | 4% |
| Patients aged 65 or over | 11% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in Coventry Navigation 1 PCN is diabetes (8.4% against 7.9%), and the furthest below is palliative care (0.1% against 0.6%).
| Condition register | Age group | Coventry Navigation 1 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 11.1% | 15.2% | 9,857 |
| Depression | 18+ yrs | 11.0% | 14.3% | 7,736 |
| Diabetes | 17+ yrs | 8.4% | 7.9% | 5,968 |
| Asthma | 6+ yrs | 4.7% | 6.6% | 3,889 |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% | 2,042 |
| Cancer | All ages | 1.9% | 3.8% | 1,669 |
| Coronary heart disease | All ages | 1.7% | 3.0% | 1,554 |
| Serious mental illness | All ages | 1.1% | 1.0% | 947 |
| COPD | All ages | 1.1% | 1.9% | 938 |
| Atrial fibrillation | All ages | 1.0% | 2.2% | 910 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 883 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 142 |
| Heart failure | All ages | 0.6% | 1.1% | 549 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 429 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 419 |
| Learning disability | All ages | 0.4% | 0.6% | 363 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 279 |
| Dementia | All ages | 0.3% | 0.8% | 273 |
| Palliative care | All ages | 0.1% | 0.6% | 125 |
- Coventry Central PCN (4 practices)
- Coventry North PCN (6 practices)
- Cw Unity PCN (3 practices)
- GP Connect PCN (5 practices)
- Go West PCN (6 practices)
- Skyward PCN (5 practices)
- Sowe Valley PCN (10 practices)
Which practices are in Coventry Navigation 1 PCN?
Anchor Homeless Centre, Central Medical Centre, Clay Lane Medical Practice, Dr Raquia Bano, Edgwick Medical Centre, Godiva Group Practice, Hillfields Health Centre - 1, Paradise Medical Centre, Priory Gate Practice, The Cheylesmore Surgery and The Meridian Practice.
How do patients rate Coventry Navigation 1 PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Coventry Navigation 1 PCN cover?
87,371 registered patients across 11 practices in September 2026.
How many patients per GP does Coventry Navigation 1 PCN have?
2,827 per full-time-equivalent qualified GP, against 2,171 across England.