Go West PCN: primary care network practices and patient survey
Go West PCN is a primary care network of 6 GP practices with 44,430 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 1,747 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Go West PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Kensington Road surgery to 83% at Westwood Medical Health Centre, with a median of 79% (England: 77%). None differs from England by more than the survey's margin of error. Westwood Medical Health Centre has the highest share finding it easy to get through by phone (84%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Westwood Medical Health Centre | 4,005 | 83% | 84% | Good | 1,502 |
| Forrest Medical Centre | 12,767 | 83% | 62% | Good | 1,863 |
| Limbrick Wood Surgery | 3,012 | 82% | 69% | Good | 2,172 |
| Woodside Medical Centre | 9,747 | 75% | 56% | Good | 1,690 |
| Jubilee Healthcare | 9,885 | 75% | 70% | Good | 1,982 |
| Kensington Road surgery | 5,014 | 75% | 49% | Requires improvement | 1,329 |
Results for the network as a whole, from 632 responses, against Coventry and Warwickshire and England.
| Survey question | Go West PCN | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 78% | 81% | 77% |
| Easy to contact by phone | 64% | 64% | 57% |
| Easy to contact via the website | 55% | 62% | 58% |
| Easy to contact via the NHS App | 55% | 60% | 54% |
| Reception team helpful | 83% | 88% | 85% |
| Last contact good | 75% | 77% | 73% |
| Wait for appointment about right | 76% | 78% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
There are 1,747 registered patients per full-time-equivalent qualified GP in Go West PCN, fewer than England's 2,171 and Coventry and Warwickshire's 2,112. Practices recorded 535 appointments a month per 1,000 patients (England: 510), 46% of them face to face. 61% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.1% over the year (England: shrank 1.1%).
| Measure | Go West PCN | Coventry and Warwickshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,747 | 2,112 | 2,171 |
| Appointments per 1,000 patients a month | 535 | 486 | 510 |
| Face-to-face appointments | 46% | 54% | 63% |
| Same day as booked | 61% | 54% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 18% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in Go West PCN is osteoporosis (3.0% against 1.2%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Go West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 15.8% | 14.3% | 5,875 |
| High blood pressure | All ages | 15.3% | 15.2% | 7,062 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 2,852 |
| Asthma | 6+ yrs | 6.0% | 6.6% | 2,618 |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% | 2,171 |
| Cancer | All ages | 3.7% | 3.8% | 1,731 |
| Osteoporosis | 50+ yrs | 3.0% | 1.2% | 490 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 1,097 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 984 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 865 |
| COPD | All ages | 1.8% | 1.9% | 809 |
| Heart failure | All ages | 1.2% | 1.1% | 553 |
| Serious mental illness | All ages | 1.1% | 1.0% | 530 |
| Dementia | All ages | 1.0% | 0.8% | 442 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 331 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 313 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 287 |
| Learning disability | All ages | 0.6% | 0.6% | 265 |
| Palliative care | All ages | 0.3% | 0.6% | 123 |
- Coventry Central PCN (4 practices)
- Coventry Navigation 1 PCN (11 practices)
- Coventry North PCN (6 practices)
- Cw Unity PCN (3 practices)
- GP Connect PCN (5 practices)
- Skyward PCN (5 practices)
- Sowe Valley PCN (10 practices)
Which practices are in Go West PCN?
Forrest Medical Centre, Jubilee Healthcare, Kensington Road surgery, Limbrick Wood Surgery, Westwood Medical Health Centre and Woodside Medical Centre.
How do patients rate Go West PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Go West PCN cover?
44,430 registered patients across 6 practices in September 2026.
How many patients per GP does Go West PCN have?
1,747 per full-time-equivalent qualified GP, against 2,171 across England.