Cw Unity PCN: primary care network practices and patient survey
Cw Unity PCN is a primary care network of 3 GP practices with 60,423 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,705 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Cw Unity PCN with survey results, the share of patients describing their overall experience as good ranges from 66% at Broomfield Park Medical Centre to 92% at Engleton House Surgery, with a median of 89% (England: 77%). 2 are above England and 1 below by more than the survey's margin of error. Engleton House Surgery has the highest share finding it easy to get through by phone (77%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Engleton House Surgery | 24,969 | 92% | 77% | Good | 2,543 |
| Dr G Shields and Partners | 18,010 | 89% | 76% | Good | 2,672 |
| Broomfield Park Medical Centre | 17,444 | 66% | 52% | Good | 3,018 |
Results for the network as a whole, from 341 responses, against Coventry and Warwickshire and England.
| Survey question | Cw Unity PCN | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 84% | 81% | 77% |
| Easy to contact by phone | 70% | 64% | 57% |
| Easy to contact via the website | 58% | 62% | 58% |
| Easy to contact via the NHS App | 57% | 60% | 54% |
| Reception team helpful | 89% | 88% | 85% |
| Last contact good | 80% | 77% | 73% |
| Wait for appointment about right | 81% | 78% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
There are 2,705 registered patients per full-time-equivalent qualified GP in Cw Unity PCN, more than England's 2,171 and Coventry and Warwickshire's 2,112. Practices recorded 392 appointments a month per 1,000 patients (England: 510), 49% of them face to face. 58% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.6% over the year (England: shrank 1.1%).
| Measure | Cw Unity PCN | Coventry and Warwickshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,705 | 2,112 | 2,171 |
| Appointments per 1,000 patients a month | 392 | 486 | 510 |
| Face-to-face appointments | 49% | 54% | 63% |
| Same day as booked | 58% | 54% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 10% | 18% | 19% |
Relative to England, the register furthest above England's rate at practices in Cw Unity PCN is osteoporosis (2.3% against 1.2%), and the furthest below is palliative care (0.1% against 0.6%).
| Condition register | Age group | Cw Unity PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 9.6% | 14.3% | 5,654 |
| High blood pressure | All ages | 8.3% | 15.2% | 5,431 |
| Asthma | 6+ yrs | 4.0% | 6.6% | 2,550 |
| Diabetes | 17+ yrs | 3.4% | 7.9% | 2,046 |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% | 1,442 |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% | 250 |
| Cancer | All ages | 2.0% | 3.8% | 1,282 |
| Coronary heart disease | All ages | 1.2% | 3.0% | 809 |
| Atrial fibrillation | All ages | 1.1% | 2.2% | 690 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 645 |
| COPD | All ages | 0.8% | 1.9% | 555 |
| Serious mental illness | All ages | 0.6% | 1.0% | 396 |
| Heart failure | All ages | 0.5% | 1.1% | 320 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 259 |
| Dementia | All ages | 0.4% | 0.8% | 255 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 220 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 179 |
| Learning disability | All ages | 0.2% | 0.6% | 158 |
| Palliative care | All ages | 0.1% | 0.6% | 55 |
- Coventry Central PCN (4 practices)
- Coventry Navigation 1 PCN (11 practices)
- Coventry North PCN (6 practices)
- GP Connect PCN (5 practices)
- Go West PCN (6 practices)
- Skyward PCN (5 practices)
- Sowe Valley PCN (10 practices)
Which practices are in Cw Unity PCN?
Broomfield Park Medical Centre, Dr G Shields and Partners and Engleton House Surgery.
How do patients rate Cw Unity PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Cw Unity PCN cover?
60,423 registered patients across 3 practices in September 2026.
How many patients per GP does Cw Unity PCN have?
2,705 per full-time-equivalent qualified GP, against 2,171 across England.