Broomfield Park Medical Centre, Coventry: patient reviews and CQC rating
Broomfield Park Medical Centre is a GP practice in Coventry with 17,444 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in September 2017. It has 5.8 full-time-equivalent qualified GPs, or 3,018 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Broomfield Park Medical Centre
Its best result against England is the share who said they were treated with care and concern: 88%, against 86% across England. Its weakest is the share who found it easy to contact the practice through its website: 28%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 45th of the 52 practices in Coventry with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (79%). 128 patients answered the survey (response rate 18%).
| Survey question | Broomfield Park Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 66% | 81% | 77% |
| Easy to contact by phone | 52% | 64% | 57% |
| Easy to contact via the website | 28% | 62% | 58% |
| Easy to contact via the NHS App | 33% | 60% | 54% |
| Reception team helpful | 81% | 88% | 85% |
| Last contact good | 63% | 77% | 73% |
| Wait for appointment about right | 68% | 78% | 69% |
| Listened to well | 85% | 88% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 88% of 99 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Broomfield Park Medical Centre is Good, published in September 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,444 patients were registered at Broomfield Park Medical Centre in September 2026, almost the same as a year earlier.
12% of its patients are aged 65 or over, against 19% across England. With 5.8 full-time-equivalent qualified GPs, there are 3,018 patients per GP, more than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 3.9 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 9.2 |
| August 2024 | 6.9 | 11.2 |
| August 2025 | 6.9 | 10.8 |
| August 2026 | 5.8 | 8.3 |
From June 2026 to August 2026 the practice recorded 7,382 appointments a month, or 423 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 63% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Broomfield Park Medical Centre | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 423 | 486 | 510 |
| Face to face | 44% | 54% | 63% |
| Same day as booked | 63% | 54% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), coronary heart disease (1.3% against 3.0%) and diabetes (3.6% against 7.9%). The practice's patients live in areas with an average deprivation score of 16.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.3% | 14.3% |
| High blood pressure | All ages | 8.7% | 15.2% |
| Asthma | 6+ yrs | 4.2% | 6.6% |
| Diabetes | 17+ yrs | 3.6% | 7.9% |
| Cancer | All ages | 2.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.3% | 74.9% |
Broomfield Park Medical Centre, Spon End, Coventry, CV1 3HQ. Phone: 024 7622 8606. Website: www.broomfieldparkmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kensington Road surgery | 0.7 km | 75% |
| Jubilee Healthcare | 0.8 km | 75% |
| Govind Health Centre | 0.9 km | 80% |
| Moseley Avenue Surgery | 1.3 km | 77% |
| Hillfields Health Centre - 1 | 1.5 km | 73% |
- Dr G Shields and Partners (89% overall experience good)
- Engleton House Surgery (92% overall experience good)
How do patients rate Broomfield Park Medical Centre?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Broomfield Park Medical Centre as good, below the England figure of 77%. 52% found it easy to get through by phone.
How many patients are registered at Broomfield Park Medical Centre?
17,444 patients were registered in September 2026, up 0.3% on a year earlier.
What is Broomfield Park Medical Centre's CQC rating?
Good overall, published in September 2017.
How many GPs does Broomfield Park Medical Centre have?
5.8 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 3,018 patients per GP against 2,171 across England.
Are appointments at Broomfield Park Medical Centre face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Broomfield Park Medical Centre's phone number?
024 7622 8606.