Park House, Coventry: patient reviews and CQC rating
Park House is a GP practice in Coventry with 4,634 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 2.9 full-time-equivalent qualified GPs, or 1,580 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park House
Its best result against England is the share who found it easy to get through to the practice by phone: 91%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 13th of the 52 practices in Coventry with 50 or more responses. 91% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (90%). 110 patients answered the survey (response rate 18%).
| Survey question | Park House | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 85% | 81% | 77% |
| Easy to contact by phone | 91% | 64% | 57% |
| Easy to contact via the website | 80% | 62% | 58% |
| Easy to contact via the NHS App | 85% | 60% | 54% |
| Reception team helpful | 95% | 88% | 85% |
| Last contact good | 91% | 77% | 73% |
| Wait for appointment about right | 94% | 78% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 87 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Park House is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (December 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,634 patients were registered at Park House in September 2026, up 1.9% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 1,580 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 0.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 4.5 |
| August 2024 | 2.8 | 4.7 |
| August 2025 | 2.8 | 4.9 |
| August 2026 | 2.9 | 4.0 |
From June 2026 to August 2026 the practice recorded 3,479 appointments a month, or 751 per 1,000 registered patients (England: 510). 23% were face to face (England: 63%). 79% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
82% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Park House | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 751 | 486 | 510 |
| Face to face | 23% | 54% | 63% |
| Same day as booked | 79% | 54% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.1% against 0.8%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (1.0% against 2.2%). The practice's patients live in areas with an average deprivation score of 29.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.8% | 15.2% |
| Depression | 18+ yrs | 12.4% | 14.3% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| COPD | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 53.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.0% | 74.9% |
Park House, 2 St Georges Road, Coventry, CV1 2DL. Phone: 024 7622 4438.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Mathurdas Dadhania | 0.0 km | 75% |
| Mansfield Medical Centre | 0.4 km | 85% |
| Godiva Group Practice | 1.0 km | 85% |
| Clay Lane Medical Practice | 1.0 km | 93% |
| Anchor Homeless Centre | 1.3 km | 97% |
- Dr Parveen Aggarwal (75% overall experience good)
- Phoenix Family Care (80% overall experience good)
- Windmill Surgery (62% overall experience good)
- Woodway Medical Centre (92% overall experience good)
How do patients rate Park House?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Park House as good, above the England figure of 77%. 91% found it easy to get through by phone.
How many patients are registered at Park House?
4,634 patients were registered in September 2026, up 1.9% on a year earlier.
What is Park House's CQC rating?
Good overall, published in August 2017.
How many GPs does Park House have?
2.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,580 patients per GP against 2,171 across England.
Are appointments at Park House face to face?
23% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park House's phone number?
024 7622 4438.