Park Leys Medical Practice, Coventry: patient reviews and CQC rating
Park Leys Medical Practice is a GP practice in Coventry with 17,521 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Coventry and Warwickshire: 81%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 11.0 full-time-equivalent qualified GPs, or 1,591 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park Leys Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 92%, above the England figure of 69%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 87%, against 87% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 28th of the 52 practices in Coventry with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (87%). 98 patients answered the survey (response rate 27%).
| Survey question | Park Leys Medical Practice | Coventry and Warwickshire | England |
|---|---|---|---|
| Overall experience good | 78% | 81% | 77% |
| Easy to contact by phone | 74% | 64% | 57% |
| Easy to contact via the website | 60% | 62% | 58% |
| Easy to contact via the NHS App | 56% | 60% | 54% |
| Reception team helpful | 95% | 88% | 85% |
| Last contact good | 79% | 77% | 73% |
| Wait for appointment about right | 92% | 78% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 677 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Park Leys Medical Practice is Good, published in February 2024. All 5 key questions are rated Good. It held the same rating in the report before (May 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,521 patients were registered at Park Leys Medical Practice in September 2026, up 3.1% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 11.0 full-time-equivalent qualified GPs, there are 1,591 patients per GP, fewer than the England figure of 2,171 and Coventry and Warwickshire's 2,112. The practice also has 1.3 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.5 | 11.1 |
| August 2024 | 10.5 | 14.8 |
| August 2025 | 10.5 | 15.2 |
| August 2026 | 11.0 | 13.8 |
From June 2026 to August 2026 the practice recorded 14,282 appointments a month, or 815 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 74% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Park Leys Medical Practice | Coventry and Warwickshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 815 | 486 | 510 |
| Face to face | 43% | 54% | 63% |
| Same day as booked | 74% | 54% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.7% against 1.2%) and dementia (1.3% against 0.8%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 22.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.7% | 14.3% |
| High blood pressure | All ages | 15.5% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Dementia | All ages | 1.3% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
Park Leys Medical Practice, Bennetts Road South,, Keresley,, Coventry, CV6 2FL. Phone: 024 7633 2636. Website: www.parkleyspractice.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Springfield Medical Practice | 0.0 km | 76% |
| Broad Street Surgery | 1.2 km | 64% |
| The Gables Medicentre | 1.6 km | 67% |
| Engleton House Surgery | 1.7 km | 92% |
| Holbrooks Health Team | 1.8 km | 61% |
- Allesly Village Surgery (82% overall experience good)
- Govind Health Centre (80% overall experience good)
- Moseley Avenue Surgery (77% overall experience good)
- Springfield Medical Practice (76% overall experience good)
- The Gables Medicentre (67% overall experience good)
How do patients rate Park Leys Medical Practice?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Park Leys Medical Practice as good, against 77% across England. 74% found it easy to get through by phone.
How many patients are registered at Park Leys Medical Practice?
17,521 patients were registered in September 2026, up 3.1% on a year earlier.
What is Park Leys Medical Practice's CQC rating?
Good overall, published in February 2024.
How many GPs does Park Leys Medical Practice have?
11.0 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,591 patients per GP against 2,171 across England.
Are appointments at Park Leys Medical Practice face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park Leys Medical Practice's phone number?
024 7633 2636.