The Cedars Medical Centre, Stoke On Trent: patient reviews and CQC rating
The Cedars Medical Centre is a GP practice in Stoke On Trent with 11,947 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 4.7 full-time-equivalent qualified GPs, or 2,553 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Cedars Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 86%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 31%, below the England figure of 58%. Of the 11 results in the table, 8 are above England and 1 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 7th of the 52 practices in Stoke On Trent with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (87%). 110 patients answered the survey (response rate 30%).
| Survey question | The Cedars Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 90% | 78% | 77% |
| Easy to contact by phone | 73% | 57% | 57% |
| Easy to contact via the website | 31% | 55% | 58% |
| Easy to contact via the NHS App | 40% | 53% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 84% | 73% | 73% |
| Wait for appointment about right | 86% | 73% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
CQC's overall rating for The Cedars Medical Centre is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,947 patients were registered at The Cedars Medical Centre in September 2026, up 1.4% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 4.7 full-time-equivalent qualified GPs, there are 2,553 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 4.2 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 7.4 |
| August 2024 | 4.8 | 8.0 |
| August 2025 | 5.3 | 9.6 |
| August 2026 | 4.7 | 8.7 |
From June 2026 to August 2026 the practice recorded 5,075 appointments a month, or 425 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 35% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Cedars Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 425 | 492 | 510 |
| Face to face | 79% | 60% | 63% |
| Same day as booked | 35% | 48% | 45% |
| More than 28 days after booking | 10% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.0% against 1.1%), chronic kidney disease (7.6% against 4.6%) and atrial fibrillation (3.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 10.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.0 years for women and 82.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.4% | 15.2% |
| Depression | 18+ yrs | 16.5% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.6% | 4.6% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Cancer | All ages | 6.0% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 2.0% | 1.1% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Palliative care | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 83.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.7% | 74.9% |
The Cedars Medical Centre, Cedars Medical Centre, Sandbach Road South, Alsager, Stoke On Trent, ST7 2LU. Phone: 01270 275606. Website: www.cedarsmedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Merepark Medical Centre | 0.0 km | 81% |
| Greenmoss Medical Centre | 3.7 km | 85% |
| Talke Clinic | 4.0 km | 87% |
| Audley Health Centre | 4.3 km | 90% |
| Dr Harbidge & Partners | 4.5 km | 81% |
- Ashfields Primary Care Centre (87% overall experience good)
- Drs King, Hill and Entwistle (72% overall experience good)
- Greenmoss Medical Centre (85% overall experience good)
- Merepark Medical Centre (81% overall experience good)
- Oaklands (85% overall experience good)
- Waters Edge Medical Centre (78% overall experience good)
How do patients rate The Cedars Medical Centre?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of The Cedars Medical Centre as good, above the England figure of 77%. 73% found it easy to get through by phone.
How many patients are registered at The Cedars Medical Centre?
11,947 patients were registered in September 2026, up 1.4% on a year earlier.
What is The Cedars Medical Centre's CQC rating?
Good overall, published in July 2016.
How many GPs does The Cedars Medical Centre have?
4.7 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,553 patients per GP against 2,171 across England.
Are appointments at The Cedars Medical Centre face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Cedars Medical Centre's phone number?
01270 275606.