Smash PCN: primary care network practices and patient survey
Smash PCN is a primary care network of 7 GP practices with 74,922 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,809 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Smash PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Drs King, Hill and Entwistle to 90% at The Cedars Medical Centre, with a median of 85% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. Greenmoss Medical Centre has the highest share finding it easy to get through by phone (88%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Cedars Medical Centre | 11,947 | 90% | 73% | Good | 2,553 |
| Ashfields Primary Care Centre | 28,436 | 87% | 66% | Good | 1,777 |
| Oaklands | 11,777 | 85% | 71% | Good | 1,448 |
| Greenmoss Medical Centre | 4,350 | 85% | 88% | Good | 1,754 |
| Merepark Medical Centre | 7,478 | 81% | 56% | Good | 1,757 |
| Waters Edge Medical Centre | 4,720 | 78% | 78% | – | – |
| Drs King, Hill and Entwistle | 6,214 | 72% | 71% | Good | 1,910 |
Results for the network as a whole, from 821 responses, against Cheshire and Merseyside and England.
| Survey question | Smash PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 84% | 78% | 77% |
| Easy to contact by phone | 70% | 57% | 57% |
| Easy to contact via the website | 51% | 55% | 58% |
| Easy to contact via the NHS App | 51% | 53% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 76% | 73% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
There are 1,809 registered patients per full-time-equivalent qualified GP in Smash PCN, fewer than England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 471 appointments a month per 1,000 patients (England: 510), 78% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.2% over the year (England: shrank 1.1%).
| Measure | Smash PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 1,809 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 471 | 492 | 510 |
| Face-to-face appointments | 78% | 60% | 63% |
| Same day as booked | 38% | 48% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 24% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Smash PCN is heart failure (1.8% against 1.1%), and the furthest below is learning disability (0.4% against 0.6%).
| Condition register | Age group | Smash PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.3% | 15.2% | 13,630 |
| Depression | 18+ yrs | 18.0% | 14.3% | 10,902 |
| Diabetes | 17+ yrs | 7.9% | 7.9% | 4,854 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 5,115 |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% | 3,199 |
| Cancer | All ages | 5.2% | 3.8% | 3,841 |
| Coronary heart disease | All ages | 3.8% | 3.0% | 2,796 |
| Atrial fibrillation | All ages | 3.1% | 2.2% | 2,314 |
| Stroke and TIA | All ages | 2.5% | 1.9% | 1,857 |
| COPD | All ages | 1.9% | 1.9% | 1,412 |
| Heart failure | All ages | 1.8% | 1.1% | 1,330 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 450 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 607 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 554 |
| Serious mental illness | All ages | 0.9% | 1.0% | 678 |
| Dementia | All ages | 0.8% | 0.8% | 606 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 494 |
| Palliative care | All ages | 0.6% | 0.6% | 419 |
| Learning disability | All ages | 0.4% | 0.6% | 299 |
- Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN (6 practices)
- Choc (Congleton & Holmes Chapel) PCN (4 practices)
- Crewe - Ghr PCN (3 practices)
- Eagle Bridge PCN (2 practices)
- Macclesfield PCN (7 practices)
- Nantwich & Rural PCN (5 practices)
- Rural Alliance PCN (5 practices)
Which practices are in Smash PCN?
Ashfields Primary Care Centre, Drs King, Hill and Entwistle, Greenmoss Medical Centre, Merepark Medical Centre, Oaklands, The Cedars Medical Centre and Waters Edge Medical Centre.
How do patients rate Smash PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Smash PCN cover?
74,922 registered patients across 7 practices in September 2026.
How many patients per GP does Smash PCN have?
1,809 per full-time-equivalent qualified GP, against 2,171 across England.