Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN: primary care network practices and patient survey
Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN is a primary care network of 6 GP practices with 52,461 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,564 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN with survey results, the share of patients describing their overall experience as good ranges from 81% at Wilmslow Health Centre to 99% at Chelford Surgery, with a median of 97% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. Alderley Edge Medical Practice has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Chelford Surgery | 4,771 | 99% | 86% | Good | 1,111 |
| Alderley Edge Medical Practice | 8,655 | 98% | 91% | Good | 1,367 |
| David Lewis GP service | 121 | 97% | -9700% | Good | 303 |
| Handforth Health Centre | 10,378 | 96% | 84% | Good | 1,337 |
| Kenmore Medical Centre | 11,924 | 90% | 58% | Good | 1,493 |
| Wilmslow Health Centre | 16,612 | 81% | 55% | Good | 2,452 |
Results for the network as a whole, from 555 responses, against Cheshire and Merseyside and England.
| Survey question | Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 91% | 78% | 77% |
| Easy to contact by phone | 71% | 57% | 57% |
| Easy to contact via the website | 80% | 55% | 58% |
| Easy to contact via the NHS App | 65% | 53% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 88% | 73% | 73% |
| Wait for appointment about right | 75% | 73% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
There are 1,564 registered patients per full-time-equivalent qualified GP in Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN, fewer than England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 591 appointments a month per 1,000 patients (England: 510), 59% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
23% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).
| Measure | Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 1,564 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 591 | 492 | 510 |
| Face-to-face appointments | 59% | 60% | 63% |
| Same day as booked | 48% | 48% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 23% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN is osteoporosis (2.1% against 1.2%), and the furthest below is learning disability (0.3% against 0.6%).
| Condition register | Age group | Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.7% | 15.2% | 8,239 |
| Depression | 18+ yrs | 14.7% | 14.3% | 6,217 |
| Asthma | 6+ yrs | 6.3% | 6.6% | 3,124 |
| Diabetes | 17+ yrs | 5.6% | 7.9% | 2,398 |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% | 2,320 |
| Cancer | All ages | 5.2% | 3.8% | 2,752 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 1,652 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 1,594 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 1,154 |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% | 479 |
| Heart failure | All ages | 1.5% | 1.1% | 785 |
| COPD | All ages | 1.3% | 1.9% | 663 |
| Dementia | All ages | 1.0% | 0.8% | 499 |
| Palliative care | All ages | 0.8% | 0.6% | 397 |
| Serious mental illness | All ages | 0.8% | 1.0% | 396 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 312 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 294 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 274 |
| Learning disability | All ages | 0.3% | 0.6% | 159 |
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- Macclesfield PCN (7 practices)
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- Rural Alliance PCN (5 practices)
- Smash PCN (7 practices)
Which practices are in Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN?
Alderley Edge Medical Practice, Chelford Surgery, David Lewis GP service, Handforth Health Centre, Kenmore Medical Centre and Wilmslow Health Centre.
How do patients rate Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN?
91% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN cover?
52,461 registered patients across 6 practices in September 2026.
How many patients per GP does Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN have?
1,564 per full-time-equivalent qualified GP, against 2,171 across England.