Rural Alliance PCN: primary care network practices and patient survey
Rural Alliance PCN is a primary care network of 5 GP practices with 42,552 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,093 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Rural Alliance PCN with survey results, the share of patients describing their overall experience as good ranges from 89% at Kelsall Medical Centre to 99% at Drs Adey and Dancy, with a median of 93% (England: 77%). 5 are above England and 0 below by more than the survey's margin of error. Drs Adey and Dancy has the highest share finding it easy to get through by phone (99%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Drs Adey and Dancy | 6,226 | 99% | 99% | Good | 1,979 |
| Laurel Bank Surgery | 16,392 | 98% | 92% | Good | 1,835 |
| Dr Kent and Partners | 8,173 | 93% | 68% | Good | 1,510 |
| Bunbury Medical Practice | 5,452 | 92% | 88% | Good | 40,890 |
| Kelsall Medical Centre | 6,309 | 89% | 76% | – | 2,331 |
Results for the network as a whole, from 678 responses, against Cheshire and Merseyside and England.
| Survey question | Rural Alliance PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 91% | 78% | 77% |
| Easy to contact by phone | 78% | 57% | 57% |
| Easy to contact via the website | 62% | 55% | 58% |
| Easy to contact via the NHS App | 72% | 53% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 87% | 73% | 73% |
| Wait for appointment about right | 79% | 73% | 69% |
| Listened to well | 94% | 89% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
There are 2,093 registered patients per full-time-equivalent qualified GP in Rural Alliance PCN, close to England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 454 appointments a month per 1,000 patients (England: 510), 82% of them face to face. 32% of appointments took place on the day they were booked (England: 45%). 29% of registered patients are aged 65 or over (England: 19%).
| Measure | Rural Alliance PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 2,093 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 454 | 492 | 510 |
| Face-to-face appointments | 82% | 60% | 63% |
| Same day as booked | 32% | 48% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 29% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Rural Alliance PCN is atrial fibrillation (3.8% against 2.2%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Rural Alliance PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% | 6,077 |
| Depression | 18+ yrs | 11.8% | 14.3% | 3,278 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 2,244 |
| Diabetes | 17+ yrs | 6.5% | 7.9% | 1,839 |
| Cancer | All ages | 6.1% | 3.8% | 2,044 |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% | 1,287 |
| Coronary heart disease | All ages | 3.8% | 3.0% | 1,284 |
| Atrial fibrillation | All ages | 3.8% | 2.2% | 1,263 |
| Stroke and TIA | All ages | 2.5% | 1.9% | 830 |
| COPD | All ages | 1.5% | 1.9% | 506 |
| Heart failure | All ages | 1.4% | 1.1% | 473 |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% | 363 |
| Dementia | All ages | 1.2% | 0.8% | 386 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 132 |
| Serious mental illness | All ages | 0.8% | 1.0% | 254 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 208 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 212 |
| Learning disability | All ages | 0.3% | 0.6% | 110 |
| Palliative care | All ages | 0.3% | 0.6% | 92 |
- Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN (6 practices)
- Chester Central PCN (6 practices)
- Chester East PCN (4 practices)
- Chester South PCN (4 practices)
- Choc (Congleton & Holmes Chapel) PCN (4 practices)
- Crewe - Ghr PCN (3 practices)
- Eagle Bridge PCN (2 practices)
- Macclesfield PCN (7 practices)
- Nantwich & Rural PCN (5 practices)
- Neston & Willaston PCN (3 practices)
- Northwich PCN (7 practices)
- One Ellesmere Port PCN (6 practices)
Which practices are in Rural Alliance PCN?
Bunbury Medical Practice, Dr Kent and Partners, Drs Adey and Dancy, Kelsall Medical Centre and Laurel Bank Surgery.
How do patients rate Rural Alliance PCN?
91% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Rural Alliance PCN cover?
42,552 registered patients across 5 practices in September 2026.
How many patients per GP does Rural Alliance PCN have?
2,093 per full-time-equivalent qualified GP, against 2,171 across England.