Kelsall Medical Centre, Tarporley: patient reviews and CQC rating
Kelsall Medical Centre is a GP practice in Tarporley with 6,309 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). It has 2.7 full-time-equivalent qualified GPs, or 2,331 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kelsall Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 28%, below the England figure of 58%. Of the 11 results in the table, 6 are above England and 1 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 4th of the 4 practices in Tarporley with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (91%). 119 patients answered the survey (response rate 40%).
| Survey question | Kelsall Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 89% | 78% | 77% |
| Easy to contact by phone | 76% | 57% | 57% |
| Easy to contact via the website | 28% | 55% | 58% |
| Easy to contact via the NHS App | 46% | 53% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 88% | 73% | 73% |
| Wait for appointment about right | 81% | 73% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 330 responses rated the practice good or very good (England: 92%).
6,309 patients were registered at Kelsall Medical Centre in September 2026, up 4.7% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 2.7 full-time-equivalent qualified GPs, there are 2,331 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.9 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 2.6 |
| August 2024 | 2.6 | 2.6 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 2.7 | 2.7 |
From June 2026 to August 2026 the practice recorded 2,870 appointments a month, or 455 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 38% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Kelsall Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 455 | 492 | 510 |
| Face to face | 76% | 60% | 63% |
| Same day as booked | 38% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.6% against 2.2%), cancer (6.0% against 3.8%) and dementia (1.2% against 0.8%). It has a lower share for osteoporosis (0.5% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and chronic kidney disease (2.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 9.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.6 years for women and 82.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.9% | 15.2% |
| Depression | 18+ yrs | 12.3% | 14.3% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 6.0% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 87.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.1% | 74.9% |
Kelsall Medical Centre, 7 Green Hill Road, Kelsall, Tarporley, CW6 0SN. Phone: 07739 688836.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Kent and Partners | 6.4 km | 93% |
| Drs Adey and Dancy | 6.4 km | 99% |
| Helsby Health Centre | 7.9 km | 88% |
| The Knoll Surgery | 9.6 km | 89% |
| Heath Lane Medical Centre | 9.9 km | 69% |
- Bunbury Medical Practice (92% overall experience good)
- Dr Kent and Partners (93% overall experience good)
- Drs Adey and Dancy (99% overall experience good)
- Laurel Bank Surgery (98% overall experience good)
How do patients rate Kelsall Medical Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Kelsall Medical Centre as good, above the England figure of 77%. 76% found it easy to get through by phone.
How many patients are registered at Kelsall Medical Centre?
6,309 patients were registered in September 2026, up 4.7% on a year earlier.
How many GPs does Kelsall Medical Centre have?
2.7 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,331 patients per GP against 2,171 across England.
Are appointments at Kelsall Medical Centre face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kelsall Medical Centre's phone number?
07739 688836.