Crewe - Ghr PCN: primary care network practices and patient survey
Crewe - Ghr PCN is a primary care network of 3 GP practices with 48,414 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 1,994 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Crewe - Ghr PCN with survey results, the share of patients describing their overall experience as good ranges from 57% at Doctors Hardy, Hughes, Harvey and Roberts to 87% at Rope Green Medical Centre, with a median of 68% (England: 77%). 1 is above England and 2 below by more than the survey's margin of error. Rope Green Medical Centre has the highest share finding it easy to get through by phone (40%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Rope Green Medical Centre | 21,910 | 87% | 40% | Good | 2,162 |
| Grosvenor Medical Centre | 15,859 | 68% | 37% | Good | 1,356 |
| Doctors Hardy, Hughes, Harvey and Roberts | 10,645 | 57% | 36% | Good | 4,339 |
Results for the network as a whole, from 347 responses, against Cheshire and Merseyside and England.
| Survey question | Crewe - Ghr PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 38% | 57% | 57% |
| Easy to contact via the website | 55% | 55% | 58% |
| Easy to contact via the NHS App | 48% | 53% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 68% | 73% | 73% |
| Wait for appointment about right | 69% | 73% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
There are 1,994 registered patients per full-time-equivalent qualified GP in Crewe - Ghr PCN, close to England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 375 appointments a month per 1,000 patients (England: 510), 77% of them face to face. 29% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.6% over the year (England: shrank 1.1%).
| Measure | Crewe - Ghr PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 1,994 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 375 | 492 | 510 |
| Face-to-face appointments | 77% | 60% | 63% |
| Same day as booked | 29% | 48% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 21% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Crewe - Ghr PCN is osteoporosis (2.1% against 1.2%), and the furthest below is learning disability (0.5% against 0.6%).
| Condition register | Age group | Crewe - Ghr PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 21.0% | 14.3% | 8,017 |
| High blood pressure | All ages | 17.4% | 15.2% | 8,232 |
| Diabetes | 17+ yrs | 8.0% | 7.9% | 3,108 |
| Asthma | 6+ yrs | 6.5% | 6.6% | 2,904 |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% | 2,174 |
| Cancer | All ages | 4.4% | 3.8% | 2,061 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 1,686 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,311 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 1,100 |
| COPD | All ages | 2.2% | 1.9% | 1,058 |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% | 409 |
| Heart failure | All ages | 1.9% | 1.1% | 875 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 384 |
| Serious mental illness | All ages | 1.0% | 1.0% | 469 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 356 |
| Dementia | All ages | 0.8% | 0.8% | 370 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 341 |
| Palliative care | All ages | 0.6% | 0.6% | 279 |
| Learning disability | All ages | 0.5% | 0.6% | 240 |
- Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN (6 practices)
- Choc (Congleton & Holmes Chapel) PCN (4 practices)
- Eagle Bridge PCN (2 practices)
- Macclesfield PCN (7 practices)
- Nantwich & Rural PCN (5 practices)
- Rural Alliance PCN (5 practices)
- Smash PCN (7 practices)
Which practices are in Crewe - Ghr PCN?
Doctors Hardy, Hughes, Harvey and Roberts, Grosvenor Medical Centre and Rope Green Medical Centre.
How do patients rate Crewe - Ghr PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Crewe - Ghr PCN cover?
48,414 registered patients across 3 practices in September 2026.
How many patients per GP does Crewe - Ghr PCN have?
1,994 per full-time-equivalent qualified GP, against 2,171 across England.