Wilmslow Health Centre, Wilmslow: patient reviews and CQC rating
Wilmslow Health Centre is a GP practice in Wilmslow with 16,612 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 6.8 full-time-equivalent qualified GPs, or 2,452 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wilmslow Health Centre
Its best result against England is the share who found it easy to contact the practice through its website: 73%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 58%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 4 practices in Wilmslow with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (89%). 84 patients answered the survey (response rate 25%).
| Survey question | Wilmslow Health Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 81% | 78% | 77% |
| Easy to contact by phone | 55% | 57% | 57% |
| Easy to contact via the website | 73% | 55% | 58% |
| Easy to contact via the NHS App | 47% | 53% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 58% | 73% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 442 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wilmslow Health Centre is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,612 patients were registered at Wilmslow Health Centre in September 2026, almost the same as a year earlier.
15% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 2,452 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 3.5 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.0 | 10.0 |
| August 2024 | 7.7 | 12.8 |
| August 2025 | 7.5 | 13.7 |
| August 2026 | 6.8 | 12.5 |
From June 2026 to August 2026 the practice recorded 11,991 appointments a month, or 722 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 54% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
89% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Wilmslow Health Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 722 | 492 | 510 |
| Face to face | 43% | 60% | 63% |
| Same day as booked | 54% | 48% | 45% |
| More than 28 days after booking | 11% | 4% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a lower share of patients for a learning disability (0.2% against 0.6%), COPD (0.8% against 1.9%) and diabetes (4.3% against 7.9%). The practice's patients live in areas with an average deprivation score of 7.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.8 years for women and 82.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.9% | 14.3% |
| High blood pressure | All ages | 11.3% | 15.2% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Diabetes | 17+ yrs | 4.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| COPD | All ages | 0.8% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.5% | 74.9% |
Wilmslow Health Centre, Chapel Lane, Wilmslow, SK9 5HX. Phone: 01625 548555. Website: www.wilmslowhealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kenmore Medical Centre | 0.1 km | 90% |
| Alderley Edge Medical Practice | 2.5 km | 98% |
| Handforth Health Centre | 3.1 km | 96% |
| David Lewis GP service | 5.1 km | 97% |
| Heald Green Health Centre | 5.3 km | 78% |
- Alderley Edge Medical Practice (98% overall experience good)
- Chelford Surgery (99% overall experience good)
- David Lewis GP service (97% overall experience good)
- Handforth Health Centre (96% overall experience good)
- Kenmore Medical Centre (90% overall experience good)
How do patients rate Wilmslow Health Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Wilmslow Health Centre as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Wilmslow Health Centre?
16,612 patients were registered in September 2026, down 0.2% on a year earlier.
What is Wilmslow Health Centre's CQC rating?
Good overall, published in May 2016.
How many GPs does Wilmslow Health Centre have?
6.8 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 2,452 patients per GP against 2,171 across England.
Are appointments at Wilmslow Health Centre face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wilmslow Health Centre's phone number?
01625 548555.