Heald Green Health Centre, Cheadle: patient reviews and CQC rating
Heald Green Health Centre is a GP practice in Cheadle with 7,483 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 3.3 full-time-equivalent qualified GPs, or 2,300 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Heald Green Health Centre
Its best result against England is the share who said the wait for their last appointment was about right: 74%, against 69% across England. Its weakest is the share who found the reception and administrative team helpful: 81%, against 85% across England. With 130 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 6th of the 6 practices in Cheadle with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (79%). 130 patients answered the survey (response rate 29%).
| Survey question | Heald Green Health Centre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 78% | 79% | 77% |
| Easy to contact by phone | 56% | 63% | 57% |
| Easy to contact via the website | 59% | 61% | 58% |
| Easy to contact via the NHS App | 57% | 58% | 54% |
| Reception team helpful | 81% | 86% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 74% | 71% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 183 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Heald Green Health Centre is Good, published in April 2019. All 5 key questions are rated Good. It held the same rating in the report before (December 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,483 patients were registered at Heald Green Health Centre in September 2026, down 1.0% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 2,300 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 0.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 5.7 |
| August 2024 | 6.0 | 7.9 |
| August 2025 | 3.9 | 7.1 |
| August 2026 | 3.3 | 4.3 |
From June 2026 to August 2026 the practice recorded 3,364 appointments a month, or 450 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 52% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Heald Green Health Centre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 450 | 445 | 510 |
| Face to face | 50% | 66% | 63% |
| Same day as booked | 52% | 44% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), dementia (1.1% against 0.8%) and diabetes (10.3% against 7.9%). It has a lower share for COPD (1.4% against 1.9%) and depression (11.0% against 14.3%). The practice's patients live in areas with an average deprivation score of 13.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.4 years for women and 80.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.5% | 15.2% |
| Depression | 18+ yrs | 11.0% | 14.3% |
| Diabetes | 17+ yrs | 10.3% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Palliative care | All ages | 1.1% | 0.6% |
| Heart failure | All ages | 1.0% | 1.1% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.4% | 74.9% |
Heald Green Health Centre, Finney Lane, Cheadle, SK8 3JD. Phone: 0161 426 9020. Website: www.healdgreenhealthcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Heald Green Health Centre 1 | 0.0 km | 85% |
| Tregenna Group Practice | 1.8 km | 87% |
| Cheadle Hulme Medical Group | 2.5 km | 91% |
| Hulme Hall Medical Group Handforth | 2.5 km | 93% |
| RK Medical Practice | 2.6 km | 82% |
- Cheadle Medical Practice (79% overall experience good)
- Gatley Group Practice (87% overall experience good)
- Heald Green Health Centre 1 (85% overall experience good)
How do patients rate Heald Green Health Centre?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Heald Green Health Centre as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Heald Green Health Centre?
7,483 patients were registered in September 2026, down 1.0% on a year earlier.
What is Heald Green Health Centre's CQC rating?
Good overall, published in April 2019.
How many GPs does Heald Green Health Centre have?
3.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,300 patients per GP against 2,171 across England.
Are appointments at Heald Green Health Centre face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Heald Green Health Centre's phone number?
0161 426 9020.