Merepark Medical Centre, Stoke On Trent: patient reviews and CQC rating
Merepark Medical Centre is a GP practice in Stoke On Trent with 7,478 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 4.3 full-time-equivalent qualified GPs, or 1,757 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Merepark Medical Centre
Its best result against England is the share who said the healthcare professional was good at listening to them: 96%, above the England figure of 87%. Its weakest is the share who found it easy to contact the practice through its website: 48%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 34th of the 52 practices in Stoke On Trent with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (79%). 105 patients answered the survey (response rate 32%).
| Survey question | Merepark Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 81% | 78% | 77% |
| Easy to contact by phone | 56% | 57% | 57% |
| Easy to contact via the website | 48% | 55% | 58% |
| Easy to contact via the NHS App | 50% | 53% | 54% |
| Reception team helpful | 81% | 86% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 70% | 73% | 69% |
| Listened to well | 96% | 89% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
CQC's overall rating for Merepark Medical Centre is Good, published in January 2017. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
7,478 patients were registered at Merepark Medical Centre in September 2026, almost the same as a year earlier.
24% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 1,757 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 4.8 nurses and 4.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 5.0 |
| August 2024 | 4.1 | 5.8 |
| August 2025 | 4.3 | 5.1 |
| August 2026 | 4.3 | 7.5 |
From June 2026 to August 2026 the practice recorded 4,966 appointments a month, or 664 per 1,000 registered patients (England: 510). 92% were face to face (England: 63%). 45% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Merepark Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 664 | 492 | 510 |
| Face to face | 92% | 60% | 63% |
| Same day as booked | 45% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.5% against 2.2%), stroke or TIA (2.8% against 1.9%) and heart failure (1.6% against 1.1%). It has a lower share for a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 11.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.8% | 14.3% |
| High blood pressure | All ages | 18.2% | 15.2% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
Merepark Medical Centre, Alsager Health Centre, 12 Sandbach Road South, Alsager, Stoke On Trent, ST7 2LU. Phone: 01270 275600.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Cedars Medical Centre | 0.0 km | 90% |
| Greenmoss Medical Centre | 3.7 km | 85% |
| Talke Clinic | 4.0 km | 87% |
| Audley Health Centre | 4.3 km | 90% |
| Dr Harbidge & Partners | 4.5 km | 81% |
- Ashfields Primary Care Centre (87% overall experience good)
- Drs King, Hill and Entwistle (72% overall experience good)
- Greenmoss Medical Centre (85% overall experience good)
- Oaklands (85% overall experience good)
- The Cedars Medical Centre (90% overall experience good)
- Waters Edge Medical Centre (78% overall experience good)
How do patients rate Merepark Medical Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Merepark Medical Centre as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Merepark Medical Centre?
7,478 patients were registered in September 2026, down 0.2% on a year earlier.
What is Merepark Medical Centre's CQC rating?
Good overall, published in January 2017.
How many GPs does Merepark Medical Centre have?
4.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,757 patients per GP against 2,171 across England.
Are appointments at Merepark Medical Centre face to face?
92% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Merepark Medical Centre's phone number?
01270 275600.