Talke Clinic, Stoke On Trent: patient reviews and CQC rating
Talke Clinic is a GP practice in Stoke On Trent with 4,541 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 2.3 full-time-equivalent qualified GPs, or 1,935 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Talke Clinic
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 87%, below the England figure of 93%. Of the 11 results in the table, 3 are above England and 1 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 15th of the 52 practices in Stoke On Trent with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (89%). 107 patients answered the survey (response rate 25%).
| Survey question | Talke Clinic | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 87% | 80% | 77% |
| Easy to contact by phone | 79% | 63% | 57% |
| Easy to contact via the website | 61% | 59% | 58% |
| Easy to contact via the NHS App | 54% | 61% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 81% | 76% | 73% |
| Wait for appointment about right | 83% | 75% | 69% |
| Listened to well | 84% | 87% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 88% | 90% | 90% |
In the Friends and Family Test for July 2026, 93% of 191 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Talke Clinic is Good, published in January 2018. All 5 key questions are rated Good. It held the same rating in the report before (July 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,541 patients were registered at Talke Clinic in September 2026, down 0.7% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 1,935 patients per GP, fewer than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 1.5 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.3 | 2.3 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 1,929 appointments a month, or 425 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 48% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Talke Clinic | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 425 | 479 | 510 |
| Face to face | 67% | 66% | 63% |
| Same day as booked | 48% | 48% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%), dementia (1.4% against 0.8%) and COPD (3.0% against 1.9%). The practice's patients live in areas with an average deprivation score of 23.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.8 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.5% | 15.2% |
| Depression | 18+ yrs | 18.3% | 14.3% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| COPD | All ages | 3.0% | 1.9% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Palliative care | All ages | 1.5% | 0.6% |
| Dementia | All ages | 1.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.6% | 74.9% |
Talke Clinic, High Street, Talke Pits, Stoke On Trent, ST7 1QQ. Phone: 01782 783565.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr C Kanneganti & Partners | 2.6 km | 85% |
| Dr Harbidge & Partners | 2.6 km | 81% |
| Mount Road Practice | 2.6 km | 85% |
| Heathcote Street Surgery | 2.9 km | 74% |
| Audley Health Centre | 3.3 km | 90% |
- Audley Health Centre (90% overall experience good)
- Dr Harbidge & Partners (81% overall experience good)
- Heathcote Street Surgery (74% overall experience good)
- Mount Road Practice (85% overall experience good)
How do patients rate Talke Clinic?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Talke Clinic as good, above the England figure of 77%. 79% found it easy to get through by phone.
How many patients are registered at Talke Clinic?
4,541 patients were registered in September 2026, down 0.7% on a year earlier.
What is Talke Clinic's CQC rating?
Good overall, published in January 2018.
How many GPs does Talke Clinic have?
2.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,935 patients per GP against 2,171 across England.
Are appointments at Talke Clinic face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Talke Clinic's phone number?
01782 783565.