Adderley Green Surgery, Stoke On Trent: patient reviews and CQC rating
Adderley Green Surgery is a GP practice in Stoke On Trent with 6,861 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in September 2017. It has 1.1 full-time-equivalent qualified GPs, or 5,983 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Adderley Green Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 85%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 56%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 37th of the 52 practices in Stoke On Trent with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (68%). 104 patients answered the survey (response rate 16%).
| Survey question | Adderley Green Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 72% | 63% | 57% |
| Easy to contact via the website | 56% | 59% | 58% |
| Easy to contact via the NHS App | 68% | 61% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 85% | 75% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 90% of 1,299 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Adderley Green Surgery is Good, published in September 2017. One key question is rated differently: Responsive Requires Improvement.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
6,861 patients were registered at Adderley Green Surgery in September 2026, almost the same as a year earlier.
15% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 5,983 patients per GP, more than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 0.5 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 1.2 | 2.3 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 3,362 appointments a month, or 490 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 47% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Adderley Green Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 490 | 479 | 510 |
| Face to face | 61% | 66% | 63% |
| Same day as booked | 47% | 48% | 45% |
| More than 28 days after booking | 5% | 3% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%), epilepsy (1.3% against 0.8%) and depression (21.9% against 14.3%). It has a lower share for osteoporosis (0.4% against 1.2%), atrial fibrillation (1.6% against 2.2%) and cancer (3.0% against 3.8%). The practice's patients live in areas with an average deprivation score of 35.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.9% | 14.3% |
| High blood pressure | All ages | 15.5% | 15.2% |
| Diabetes | 17+ yrs | 9.9% | 7.9% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Palliative care | All ages | 1.4% | 0.6% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.8% | 74.9% |
Adderley Green Surgery, Longton Health Centre, Drayton Road, Stoke On Trent, ST3 1EQ. Phone: 01782 311266.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Longton Hall Surgery | 0.7 km | 88% |
| Mayfield Surgery | 1.0 km | 88% |
| Dunrobin Street Medical Centre | 1.2 km | 86% |
| Belgrave Medical Centre | 1.4 km | 90% |
| Glebedale Medical Practice | 1.9 km | 68% |
- Dr HP Borse & Partner (82% overall experience good)
- Dr Raju and Partners (98% overall experience good)
- Meir Park Surgery (67% overall experience good)
- Trinity Medical Centre (83% overall experience good)
- Willow Bank Surgery (70% overall experience good)
How do patients rate Adderley Green Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Adderley Green Surgery as good, against 77% across England. 72% found it easy to get through by phone.
How many patients are registered at Adderley Green Surgery?
6,861 patients were registered in September 2026, down 0.1% on a year earlier.
What is Adderley Green Surgery's CQC rating?
Good overall, published in September 2017.
How many GPs does Adderley Green Surgery have?
1.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 5,983 patients per GP against 2,171 across England.
Are appointments at Adderley Green Surgery face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Adderley Green Surgery's phone number?
01782 311266.