Dr Raju and Partners, Stoke On Trent: patient reviews and CQC rating
Dr Raju and Partners is a GP practice in Stoke On Trent with 4,241 registered patients (September 2026). In the 2026 GP Patient Survey, 98% of its patients described their overall experience as good, above the England figure of 77% (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 1.2 full-time-equivalent qualified GPs, or 3,420 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Raju and Partners
Its best result against England is the share who found it easy to get through to the practice by phone: 92%, above the England figure of 57%. Its result closest to England is the share who found it easy to contact the practice through its website: 62%, against 58% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 52 practices in Stoke On Trent with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (99%). 90 patients answered the survey (response rate 24%).
| Survey question | Dr Raju and Partners | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 98% | 80% | 77% |
| Easy to contact by phone | 92% | 63% | 57% |
| Easy to contact via the website | 62% | 59% | 58% |
| Easy to contact via the NHS App | 78% | 61% | 54% |
| Reception team helpful | 99% | 86% | 85% |
| Last contact good | 97% | 76% | 73% |
| Wait for appointment about right | 92% | 75% | 69% |
| Listened to well | 96% | 87% | 87% |
| Treated with care and concern | 97% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 92% | 93% |
| Needs met | 99% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 464 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Raju and Partners is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,241 patients were registered at Dr Raju and Partners in September 2026, up 1.4% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 3,420 patients per GP, more than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 2.8 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 2.3 |
| August 2025 | 0.9 | 1.9 |
| August 2026 | 1.2 | 2.3 |
From June 2026 to August 2026 the practice recorded 1,995 appointments a month, or 470 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 44% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
19% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr Raju and Partners | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 470 | 479 | 510 |
| Face to face | 70% | 66% | 63% |
| Same day as booked | 44% | 48% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.6% against 1.2%), peripheral arterial disease (1.2% against 0.6%) and palliative or supportive care needs (1.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 27.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.5 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.8% | 15.2% |
| Depression | 18+ yrs | 18.3% | 14.3% |
| Diabetes | 17+ yrs | 9.7% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Cancer | All ages | 5.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Osteoporosis | 50+ yrs | 3.6% | 1.2% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| COPD | All ages | 2.9% | 1.9% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Palliative care | All ages | 1.1% | 0.6% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.6% | 74.9% |
Dr Raju and Partners, Meir Primary Care Centre, Weston Road, Stoke On Trent, ST3 6AB. Phone: 0300 790 0169. Website: www.drmilesandpartner.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr HP Borse & Partner | 0.0 km | 82% |
| Willow Bank Surgery | 0.0 km | 70% |
| Meir Park Surgery | 1.5 km | 67% |
| Dunrobin Street Medical Centre | 1.9 km | 86% |
| Belgrave Medical Centre | 2.0 km | 90% |
- Adderley Green Surgery (79% overall experience good)
- Dr HP Borse & Partner (82% overall experience good)
- Meir Park Surgery (67% overall experience good)
- Trinity Medical Centre (83% overall experience good)
- Willow Bank Surgery (70% overall experience good)
How do patients rate Dr Raju and Partners?
In the 2026 GP Patient Survey, 98% of patients described their overall experience of Dr Raju and Partners as good, above the England figure of 77%. 92% found it easy to get through by phone.
How many patients are registered at Dr Raju and Partners?
4,241 patients were registered in September 2026, up 1.4% on a year earlier.
What is Dr Raju and Partners's CQC rating?
Good overall, published in August 2017.
How many GPs does Dr Raju and Partners have?
1.2 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,420 patients per GP against 2,171 across England.
Are appointments at Dr Raju and Partners face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Raju and Partners's phone number?
0300 790 0169.