Trinity Medical Centre, Stoke-on-trent: patient reviews and CQC rating
Trinity Medical Centre is a GP practice in Stoke-on-trent with 5,503 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). It has 4.0 full-time-equivalent qualified GPs, or 1,392 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Trinity Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 96%, above the England figure of 69%. Its weakest is the share who found the reception and administrative team helpful: 79%, against 85% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 26th of the 52 practices in Stoke On Trent with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 14 points lower than in 2025 (97%). 102 patients answered the survey (response rate 27%).
| Survey question | Trinity Medical Centre | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 83% | 80% | 77% |
| Easy to contact by phone | 75% | 63% | 57% |
| Easy to contact via the website | 56% | 59% | 58% |
| Easy to contact via the NHS App | 65% | 61% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 96% | 75% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 210 responses rated the practice good or very good (England: 92%).
5,503 patients were registered at Trinity Medical Centre in September 2026, up 3.1% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 1,392 patients per GP, fewer than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 1.6 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 2.4 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 4.0 | 4.0 |
| August 2026 | 4.0 | 4.0 |
From June 2026 to August 2026 the practice recorded 2,458 appointments a month, or 447 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 50% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Trinity Medical Centre | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 447 | 479 | 510 |
| Face to face | 69% | 66% | 63% |
| Same day as booked | 50% | 48% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.0% against 1.2%), a learning disability (1.0% against 0.6%) and epilepsy (1.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 13.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.5 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.0% | 14.3% |
| High blood pressure | All ages | 18.6% | 15.2% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Cancer | All ages | 5.7% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Osteoporosis | 50+ yrs | 3.0% | 1.2% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.2% | 74.9% |
Trinity Medical Centre, Uttoxeter Road, Blythe Bridge, Stoke-on-trent, ST11 9HQ. Phone: 01782 395101.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Meir Park Surgery | 1.6 km | 67% |
| Dr Raju and Partners | 2.4 km | 98% |
| Dr HP Borse & Partner | 2.4 km | 82% |
| Willow Bank Surgery | 2.4 km | 70% |
| Dunrobin Street Medical Centre | 4.3 km | 86% |
- Adderley Green Surgery (79% overall experience good)
- Dr HP Borse & Partner (82% overall experience good)
- Dr Raju and Partners (98% overall experience good)
- Meir Park Surgery (67% overall experience good)
- Willow Bank Surgery (70% overall experience good)
How do patients rate Trinity Medical Centre?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Trinity Medical Centre as good, against 77% across England. 75% found it easy to get through by phone.
How many patients are registered at Trinity Medical Centre?
5,503 patients were registered in September 2026, up 3.1% on a year earlier.
How many GPs does Trinity Medical Centre have?
4.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,392 patients per GP against 2,171 across England.
Are appointments at Trinity Medical Centre face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Trinity Medical Centre's phone number?
01782 395101.