Woodbridge Medical Centre, Southall: patient reviews and CQC rating
Woodbridge Medical Centre is a GP practice in Southall with 6,444 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2016. It has 3.4 full-time-equivalent qualified GPs, or 1,889 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodbridge Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 20 practices in Southall with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (83%). 101 patients answered the survey (response rate 18%).
| Survey question | Woodbridge Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 92% | 75% | 77% |
| Easy to contact by phone | 71% | 62% | 57% |
| Easy to contact via the website | 76% | 57% | 58% |
| Easy to contact via the NHS App | 72% | 54% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 77% | 68% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
CQC's overall rating for Woodbridge Medical Centre is Good, published in January 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,444 patients were registered at Woodbridge Medical Centre in September 2026, down 2.8% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 1,889 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.4 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.4 | 3.4 |
| August 2024 | 3.4 | 3.4 |
| August 2025 | 3.4 | 3.4 |
| August 2026 | 3.4 | 3.4 |
From June 2026 to August 2026 the practice recorded 3,719 appointments a month, or 577 per 1,000 registered patients (England: 510). 83% were face to face (England: 63%). 49% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Woodbridge Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 577 | 469 | 510 |
| Face to face | 83% | 60% | 63% |
| Same day as booked | 49% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (18.9% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), cancer (1.5% against 3.8%) and COPD (0.8% against 1.9%). The practice's patients live in areas with an average deprivation score of 30.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.6 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 18.9% | 7.9% |
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 7.9% | 14.3% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 1.5% | 3.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| COPD | All ages | 0.8% | 1.9% |
| Learning disability | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.0% | 74.9% |
Woodbridge Medical Centre, Jubilee Gardens Health Centre, Jubilee Gardens, Southall, UB1 2TJ. Phone: 020 3313 7870. Website: www.woodbridgemedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Jubilee Gardens Medical Centre | 0.0 km | 76% |
| Somerset Family Health Practice | 0.2 km | 66% |
| Dr Ashraf Botros | 0.4 km | 71% |
| The Southall Medical Centre | 0.5 km | 57% |
| Chepstow Gardens Medical Centre | 0.6 km | 69% |
- Chepstow Gardens Medical Centre (69% overall experience good)
- Dormers Wells Medical Centre (59% overall experience good)
- Dr Ashraf Botros (71% overall experience good)
- Dr Suganthamala Radhakrishnan (93% overall experience good)
- KS Medical Centre Limited (84% overall experience good)
- Lady Margaret Road Medical Centre (66% overall experience good)
- Somerset Family Health Practice (66% overall experience good)
- The MWH Practice (79% overall experience good)
- The Saluja Clinic (76% overall experience good)
How do patients rate Woodbridge Medical Centre?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Woodbridge Medical Centre as good, above the England figure of 77%. 71% found it easy to get through by phone.
How many patients are registered at Woodbridge Medical Centre?
6,444 patients were registered in September 2026, down 2.8% on a year earlier.
What is Woodbridge Medical Centre's CQC rating?
Good overall, published in January 2016.
How many GPs does Woodbridge Medical Centre have?
3.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,889 patients per GP against 2,171 across England.
Are appointments at Woodbridge Medical Centre face to face?
83% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodbridge Medical Centre's phone number?
020 3313 7870.