Widnes PCN: primary care network practices and patient survey
Widnes PCN is a primary care network of 8 GP practices with 67,788 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,371 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 8 practices in Widnes PCN with survey results, the share of patients describing their overall experience as good ranges from 65% at Newtown Surgery to 76% at Upton Rocks Surgery, with a median of 72% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Oaks Place surgery has the highest share finding it easy to get through by phone (73%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Upton Rocks Surgery | 3,566 | 76% | 61% | Good | 12,157 |
| Bevan Group Practice | 14,275 | 75% | 28% | Good | 1,878 |
| The Beeches Medical Centre | 8,210 | 74% | 51% | Good | 1,936 |
| Dr Satya Koya and Dr Lalitha Chalasani | 5,234 | 73% | 65% | Good | 2,617 |
| Oaks Place surgery | 3,888 | 72% | 73% | Good | 3,888 |
| Fir Park Medical Centre | 12,210 | 71% | 43% | Good | 1,693 |
| Peelhouse Medical Plaza | 13,734 | 67% | 29% | Good | 2,994 |
| Newtown Surgery | 6,671 | 65% | 44% | Good | 4,035 |
Results for the network as a whole, from 926 responses, against Cheshire and Merseyside and England.
| Survey question | Widnes PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 71% | 78% | 77% |
| Easy to contact by phone | 42% | 57% | 57% |
| Easy to contact via the website | 42% | 55% | 58% |
| Easy to contact via the NHS App | 44% | 53% | 54% |
| Reception team helpful | 76% | 86% | 85% |
| Last contact good | 61% | 73% | 73% |
| Wait for appointment about right | 66% | 73% | 69% |
| Listened to well | 84% | 89% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
There are 2,371 registered patients per full-time-equivalent qualified GP in Widnes PCN, close to England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 410 appointments a month per 1,000 patients (England: 510), 71% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.4% over the year (England: shrank 1.1%).
| Measure | Widnes PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 2,371 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 410 | 492 | 510 |
| Face-to-face appointments | 71% | 60% | 63% |
| Same day as booked | 52% | 48% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 20% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Widnes PCN is heart failure (1.6% against 1.1%), and the furthest below is osteoporosis (0.8% against 1.2%).
| Condition register | Age group | Widnes PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 19.7% | 14.3% | 10,763 |
| High blood pressure | All ages | 17.7% | 15.2% | 12,050 |
| Diabetes | 17+ yrs | 8.5% | 7.9% | 4,736 |
| Asthma | 6+ yrs | 7.5% | 6.6% | 4,843 |
| Cancer | All ages | 4.5% | 3.8% | 3,089 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 2,351 |
| Coronary heart disease | All ages | 4.3% | 3.0% | 2,930 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 2,068 |
| COPD | All ages | 2.8% | 1.9% | 1,901 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 1,487 |
| Heart failure | All ages | 1.6% | 1.1% | 1,113 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 544 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 523 |
| Serious mental illness | All ages | 0.9% | 1.0% | 626 |
| Dementia | All ages | 0.8% | 0.8% | 553 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 219 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 551 |
| Learning disability | All ages | 0.7% | 0.6% | 452 |
| Palliative care | All ages | 0.5% | 0.6% | 374 |
- Chaw (Chelford, Handforth, Alderley Edge, Wilmslow) PCN (6 practices)
- Chester East PCN (4 practices)
- Nantwich & Rural PCN (5 practices)
- Princeway PCN (2 practices)
- Runcorn PCN (6 practices)
- Rural Alliance PCN (5 practices)
- Smash PCN (7 practices)
- Warrington Central East PCN (5 practices)
Which practices are in Widnes PCN?
Bevan Group Practice, Dr Satya Koya and Dr Lalitha Chalasani, Fir Park Medical Centre, Newtown Surgery, Oaks Place surgery, Peelhouse Medical Plaza, The Beeches Medical Centre and Upton Rocks Surgery.
How do patients rate Widnes PCN?
71% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Widnes PCN cover?
67,788 registered patients across 8 practices in September 2026.
How many patients per GP does Widnes PCN have?
2,371 per full-time-equivalent qualified GP, against 2,171 across England.