The Beeches Medical Centre, Widnes: patient reviews and CQC rating
The Beeches Medical Centre is a GP practice in Widnes with 8,210 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in July 2019. It has 4.2 full-time-equivalent qualified GPs, or 1,936 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Beeches Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 64%, against 54% across England. Its weakest is the share who found the reception and administrative team helpful: 75%, below the England figure of 85%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 3rd of the 8 practices in Widnes with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (60%). 110 patients answered the survey (response rate 25%).
| Survey question | The Beeches Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 51% | 57% | 57% |
| Easy to contact via the website | 64% | 55% | 58% |
| Easy to contact via the NHS App | 64% | 53% | 54% |
| Reception team helpful | 75% | 86% | 85% |
| Last contact good | 68% | 73% | 73% |
| Wait for appointment about right | 79% | 73% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for The Beeches Medical Centre is Good, published in July 2019. All 5 key questions are rated Good. It held the same rating in the report before (July 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,210 patients were registered at The Beeches Medical Centre in September 2026, down 1.1% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,936 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.3 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 6.2 |
| August 2024 | 4.5 | 5.8 |
| August 2025 | 4.5 | 4.5 |
| August 2026 | 4.2 | 4.2 |
From June 2026 to August 2026 the practice recorded 4,569 appointments a month, or 556 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 69% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
72% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Beeches Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 556 | 492 | 510 |
| Face to face | 60% | 60% | 63% |
| Same day as booked | 69% | 48% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.5% against 1.9%), osteoporosis (2.0% against 1.2%) and peripheral arterial disease (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 33.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.2 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.6% | 14.3% |
| High blood pressure | All ages | 19.6% | 15.2% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 8.5% | 6.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| COPD | All ages | 3.5% | 1.9% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Heart failure | All ages | 1.7% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Palliative care | All ages | 0.8% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.5% | 74.9% |
99% of the practice's patients live in the WA8 postcode district. 99% live in Halton, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| WA8 | 8,160 | 99% |
The Beeches Medical Centre, 20 Ditchfield Road, Widnes, WA8 8QS. Phone: 0151 424 3101. Website: www.thebeechesmedicalcentrewidnes.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Upton Rocks Surgery | 1.3 km | 76% |
| Dr Satya Koya and Dr Lalitha Chalasani | 1.7 km | 73% |
| Newtown Surgery | 2.0 km | 65% |
| Oaks Place surgery | 2.0 km | 72% |
| Fir Park Medical Centre | 2.4 km | 71% |
- Bevan Group Practice (75% overall experience good)
- Dr Satya Koya and Dr Lalitha Chalasani (73% overall experience good)
- Fir Park Medical Centre (71% overall experience good)
- Newtown Surgery (65% overall experience good)
- Oaks Place surgery (72% overall experience good)
- Peelhouse Medical Plaza (67% overall experience good)
- Upton Rocks Surgery (76% overall experience good)
How do patients rate The Beeches Medical Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of The Beeches Medical Centre as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at The Beeches Medical Centre?
8,210 patients were registered in September 2026, down 1.1% on a year earlier.
What is The Beeches Medical Centre's CQC rating?
Good overall, published in July 2019.
How many GPs does The Beeches Medical Centre have?
4.2 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,936 patients per GP against 2,171 across England.
Are appointments at The Beeches Medical Centre face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Beeches Medical Centre's phone number?
0151 424 3101.