South Worcs Worcester City GP PCN: primary care network practices and patient survey
South Worcs Worcester City GP PCN is a primary care network of 9 GP practices with 130,262 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,359 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 9 practices in South Worcs Worcester City GP PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Elbury Moor Medical Centre to 86% at Spring Gardens Group Medical Practice, with a median of 76% (England: 77%). 1 is above England and 2 below by more than the survey's margin of error. St Martin's Gate Surgery has the highest share finding it easy to get through by phone (77%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Spring Gardens Group Medical Practice | 19,978 | 86% | 77% | Good | 1,921 |
| Barbourne Health Centre | 11,353 | 81% | 56% | Good | 7,899 |
| St Martin's Gate Surgery | 14,304 | 77% | 77% | Good | 2,823 |
| Severn Valley Medical Practice | 21,932 | 77% | 38% | Good | 2,354 |
| Haresfield House Surgery | 18,004 | 76% | 60% | Good | 2,236 |
| Albany House Surgery | 6,841 | 76% | 46% | Good | 1,398 |
| Thorneloe Lodge Surgery | 11,572 | 71% | 63% | Good | 2,093 |
| St Johns House Medical Centre | 14,083 | 68% | 48% | Good | 3,799 |
| Elbury Moor Medical Centre | 12,195 | 68% | 63% | Good | 1,786 |
Results for the network as a whole, from 969 responses, against Herefordshire and Worcestershire and England.
| Survey question | South Worcs Worcester City GP PCN | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 76% | 80% | 77% |
| Easy to contact by phone | 59% | 66% | 57% |
| Easy to contact via the website | 65% | 65% | 58% |
| Easy to contact via the NHS App | 61% | 64% | 54% |
| Reception team helpful | 84% | 89% | 85% |
| Last contact good | 77% | 78% | 73% |
| Wait for appointment about right | 73% | 75% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 84% | 88% | 86% |
| Confidence and trust in the clinician | 91% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
There are 2,359 registered patients per full-time-equivalent qualified GP in South Worcs Worcester City GP PCN, close to England's 2,171 and Herefordshire and Worcestershire's 1,893. Practices recorded 488 appointments a month per 1,000 patients (England: 510), 56% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.9% over the year (England: shrank 1.1%).
| Measure | South Worcs Worcester City GP PCN | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Patients per qualified GP | 2,359 | 1,893 | 2,171 |
| Appointments per 1,000 patients a month | 488 | 561 | 510 |
| Face-to-face appointments | 56% | 62% | 63% |
| Same day as booked | 48% | 45% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 19% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in South Worcs Worcester City GP PCN is osteoporosis (1.5% against 1.2%), and the furthest below is peripheral arterial disease (0.5% against 0.6%).
| Condition register | Age group | South Worcs Worcester City GP PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 15.8% | 14.3% | 16,786 |
| High blood pressure | All ages | 15.5% | 15.2% | 20,285 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 8,134 |
| Asthma | 6+ yrs | 6.4% | 6.6% | 7,965 |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% | 4,900 |
| Cancer | All ages | 4.3% | 3.8% | 5,586 |
| Coronary heart disease | All ages | 2.6% | 3.0% | 3,422 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 3,066 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 2,346 |
| COPD | All ages | 1.8% | 1.9% | 2,325 |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% | 756 |
| Heart failure | All ages | 1.2% | 1.1% | 1,533 |
| Serious mental illness | All ages | 0.9% | 1.0% | 1,225 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 886 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 900 |
| Palliative care | All ages | 0.7% | 0.6% | 918 |
| Dementia | All ages | 0.7% | 0.8% | 905 |
| Learning disability | All ages | 0.6% | 0.6% | 786 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 593 |
- North & West Herefordshire PCN (5 practices)
- Redditch & Bromsgrove & District PCN (9 practices)
- Redditch & Bromsgrove Kingfisher PCN (5 practices)
- Redditch & Bromsgrove Nightingales PCN (6 practices)
- South & West Herefordshire PCN (6 practices)
- South Worcs Pershore & Upton PCN (3 practices)
- South Worcs Vale of Evesham Health PCN (7 practices)
- Wyre Forest Health Partnership PCN (5 practices)
Which practices are in South Worcs Worcester City GP PCN?
Albany House Surgery, Barbourne Health Centre, Elbury Moor Medical Centre, Haresfield House Surgery, Severn Valley Medical Practice, Spring Gardens Group Medical Practice, St Johns House Medical Centre, St Martin's Gate Surgery and Thorneloe Lodge Surgery.
How do patients rate South Worcs Worcester City GP PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does South Worcs Worcester City GP PCN cover?
130,262 registered patients across 9 practices in September 2026.
How many patients per GP does South Worcs Worcester City GP PCN have?
2,359 per full-time-equivalent qualified GP, against 2,171 across England.