Richmondshire PCN: primary care network practices and patient survey
Richmondshire PCN is a primary care network of 8 GP practices with 44,257 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,028 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 8 practices in Richmondshire PCN with survey results, the share of patients describing their overall experience as good ranges from 79% at Harewood Medical Practice to 100% at Quaker's Lane Surgery, with a median of 92% (England: 77%). 6 are above England and 0 below by more than the survey's margin of error. Central Dales Practice has the highest share finding it easy to get through by phone (92%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Quaker's Lane Surgery | 6,306 | 100% | 90% | Good | 1,892 |
| The Friary Surgery | 5,086 | 98% | 84% | Good | 2,649 |
| Leyburn Medical Practice | 6,083 | 96% | 85% | Outstanding | 1,772 |
| Doctors Lane Surgery | 3,201 | 92% | 85% | Good | 1,350 |
| Scorton Medical Centre | 3,669 | 92% | 92% | Good | 1,342 |
| Central Dales Practice | 5,574 | 87% | 92% | Good | 2,949 |
| Catterick Village Surgery | 6,021 | 84% | 70% | Good | 2,053 |
| Harewood Medical Practice | 8,317 | 79% | 69% | Good | 2,588 |
Results for the network as a whole, from 948 responses, against Humber and North Yorkshire and England.
| Survey question | Richmondshire PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 91% | 79% | 77% |
| Easy to contact by phone | 82% | 59% | 57% |
| Easy to contact via the website | 74% | 62% | 58% |
| Easy to contact via the NHS App | 75% | 59% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 87% | 76% | 73% |
| Wait for appointment about right | 77% | 71% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 97% | 91% | 90% |
There are 2,028 registered patients per full-time-equivalent qualified GP in Richmondshire PCN, close to England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 591 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 40% of appointments took place on the day they were booked (England: 45%). 29% of registered patients are aged 65 or over (England: 19%).
| Measure | Richmondshire PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,028 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 591 | 559 | 510 |
| Face-to-face appointments | 65% | 64% | 63% |
| Same day as booked | 40% | 43% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 29% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in Richmondshire PCN is stroke and tia (2.9% against 1.9%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Richmondshire PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 21.3% | 15.2% | 9,225 |
| Depression | 18+ yrs | 11.6% | 14.3% | 4,116 |
| Diabetes | 17+ yrs | 8.8% | 7.9% | 3,184 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 2,959 |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% | 1,719 |
| Cancer | All ages | 4.8% | 3.8% | 2,066 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 1,615 |
| Atrial fibrillation | All ages | 3.3% | 2.2% | 1,433 |
| Stroke and TIA | All ages | 2.9% | 1.9% | 1,243 |
| COPD | All ages | 2.0% | 1.9% | 863 |
| Dementia | All ages | 1.1% | 0.8% | 485 |
| Heart failure | All ages | 1.1% | 1.1% | 483 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 344 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 292 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 296 |
| Serious mental illness | All ages | 0.7% | 1.0% | 285 |
| Palliative care | All ages | 0.5% | 0.6% | 216 |
| Learning disability | All ages | 0.5% | 0.6% | 206 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 101 |
- Filey and Scarborough PCN (4 practices)
- Hambleton North PCN (4 practices)
- Hambleton South PCN (4 practices)
- Heart of Harrogate PCN (4 practices)
- Knaresborough & Rural PCN (6 practices)
- Mowbray Square PCN (2 practices)
- North Riding Healthy Community PCN (4 practices)
- Ripon & Masham PCN (4 practices)
- Scarborough Core PCN (4 practices)
- Selby Town PCN (4 practices)
- South Hambleton & Ryedale PCN (7 practices)
- Tadcaster and Selby Rural PCN (3 practices)
Which practices are in Richmondshire PCN?
Catterick Village Surgery, Central Dales Practice, Doctors Lane Surgery, Harewood Medical Practice, Leyburn Medical Practice, Quaker's Lane Surgery, Scorton Medical Centre and The Friary Surgery.
How do patients rate Richmondshire PCN?
91% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Richmondshire PCN cover?
44,257 registered patients across 8 practices in September 2026.
How many patients per GP does Richmondshire PCN have?
2,028 per full-time-equivalent qualified GP, against 2,171 across England.