North Riding Healthy Community PCN: primary care network practices and patient survey
North Riding Healthy Community PCN is a primary care network of 4 GP practices with 40,640 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,897 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in North Riding Healthy Community PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Derwent Practice to 96% at Ampleforth Surgery, with a median of 91% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Ampleforth Surgery has the highest share finding it easy to get through by phone (95%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Ampleforth Surgery | 4,113 | 96% | 95% | Good | 1,325 |
| Ayton and Snainton Medical Practice | 9,818 | 94% | 83% | Good | 1,952 |
| St Hilda's Surgery | 5,822 | 87% | 94% | Good | 1,886 |
| Derwent Practice | 20,887 | 72% | 56% | Good | 2,048 |
Results for the network as a whole, from 456 responses, against Humber and North Yorkshire and England.
| Survey question | North Riding Healthy Community PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 82% | 79% | 77% |
| Easy to contact by phone | 72% | 59% | 57% |
| Easy to contact via the website | 47% | 62% | 58% |
| Easy to contact via the NHS App | 58% | 59% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 79% | 76% | 73% |
| Wait for appointment about right | 79% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
There are 1,897 registered patients per full-time-equivalent qualified GP in North Riding Healthy Community PCN, fewer than England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 468 appointments a month per 1,000 patients (England: 510), 84% of them face to face. 25% of appointments took place on the day they were booked (England: 45%).
28% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.4% over the year (England: shrank 1.1%).
| Measure | North Riding Healthy Community PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,897 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 468 | 559 | 510 |
| Face-to-face appointments | 84% | 64% | 63% |
| Same day as booked | 25% | 43% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 28% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in North Riding Healthy Community PCN is osteoporosis (3.1% against 1.2%), and the furthest below is serious mental illness (0.7% against 1.0%).
| Condition register | Age group | North Riding Healthy Community PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.5% | 15.2% | 7,912 |
| Depression | 18+ yrs | 11.9% | 14.3% | 3,979 |
| Asthma | 6+ yrs | 8.5% | 6.6% | 3,283 |
| Chronic kidney disease | 18+ yrs | 8.1% | 4.6% | 2,707 |
| Diabetes | 17+ yrs | 7.4% | 7.9% | 2,525 |
| Cancer | All ages | 5.3% | 3.8% | 2,141 |
| Coronary heart disease | All ages | 4.2% | 3.0% | 1,701 |
| Atrial fibrillation | All ages | 3.5% | 2.2% | 1,404 |
| Osteoporosis | 50+ yrs | 3.1% | 1.2% | 614 |
| Stroke and TIA | All ages | 2.8% | 1.9% | 1,122 |
| COPD | All ages | 2.1% | 1.9% | 853 |
| Heart failure | All ages | 1.8% | 1.1% | 721 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 400 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 351 |
| Dementia | All ages | 0.8% | 0.8% | 327 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 241 |
| Serious mental illness | All ages | 0.7% | 1.0% | 278 |
| Learning disability | All ages | 0.6% | 0.6% | 232 |
| Palliative care | All ages | 0.4% | 0.6% | 176 |
- Filey and Scarborough PCN (4 practices)
- Hambleton North PCN (4 practices)
- Hambleton South PCN (4 practices)
- Heart of Harrogate PCN (4 practices)
- Knaresborough & Rural PCN (6 practices)
- Mowbray Square PCN (2 practices)
- Richmondshire PCN (8 practices)
- Ripon & Masham PCN (4 practices)
- Scarborough Core PCN (4 practices)
- Selby Town PCN (4 practices)
- South Hambleton & Ryedale PCN (7 practices)
- Tadcaster and Selby Rural PCN (3 practices)
Which practices are in North Riding Healthy Community PCN?
Ampleforth Surgery, Ayton and Snainton Medical Practice, Derwent Practice and St Hilda's Surgery.
How do patients rate North Riding Healthy Community PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does North Riding Healthy Community PCN cover?
40,640 registered patients across 4 practices in September 2026.
How many patients per GP does North Riding Healthy Community PCN have?
1,897 per full-time-equivalent qualified GP, against 2,171 across England.