Filey and Scarborough PCN: primary care network practices and patient survey
Filey and Scarborough PCN is a primary care network of 4 GP practices with 35,030 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,059 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Filey and Scarborough PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Dr Shepherd & Partners to 88% at Scarborough Medical Group, with a median of 83% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Hunmanby Surgery has the highest share finding it easy to get through by phone (86%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Scarborough Medical Group | 16,866 | 88% | 56% | Good | 1,685 |
| Hackness Road Surgery | 4,816 | 87% | 81% | – | 11,287 |
| Hunmanby Surgery | 4,646 | 80% | 86% | – | 2,652 |
| Dr Shepherd & Partners | 8,702 | 72% | 61% | Good | 1,804 |
Results for the network as a whole, from 449 responses, against Humber and North Yorkshire and England.
| Survey question | Filey and Scarborough PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 83% | 79% | 77% |
| Easy to contact by phone | 64% | 59% | 57% |
| Easy to contact via the website | 65% | 62% | 58% |
| Easy to contact via the NHS App | 66% | 59% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 68% | 71% | 69% |
| Listened to well | 86% | 88% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 88% | 91% | 90% |
There are 2,059 registered patients per full-time-equivalent qualified GP in Filey and Scarborough PCN, close to England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 579 appointments a month per 1,000 patients (England: 510), 75% of them face to face. 31% of appointments took place on the day they were booked (England: 45%).
35% of registered patients are aged 65 or over (England: 19%). Lists grew by 2.6% over the year (England: shrank 1.1%).
| Measure | Filey and Scarborough PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,059 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 579 | 559 | 510 |
| Face-to-face appointments | 75% | 64% | 63% |
| Same day as booked | 31% | 43% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 35% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in Filey and Scarborough PCN is peripheral arterial disease (1.3% against 0.6%), and the furthest below is depression (13.7% against 14.3%).
| Condition register | Age group | Filey and Scarborough PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 23.8% | 15.2% | 8,054 |
| Depression | 18+ yrs | 13.7% | 14.3% | 3,957 |
| Diabetes | 17+ yrs | 9.4% | 7.9% | 2,737 |
| Asthma | 6+ yrs | 9.2% | 6.6% | 2,986 |
| Chronic kidney disease | 18+ yrs | 8.3% | 4.6% | 2,386 |
| Cancer | All ages | 6.0% | 3.8% | 2,044 |
| Coronary heart disease | All ages | 5.9% | 3.0% | 1,979 |
| Atrial fibrillation | All ages | 4.5% | 2.2% | 1,528 |
| Stroke and TIA | All ages | 3.8% | 1.9% | 1,290 |
| COPD | All ages | 2.8% | 1.9% | 955 |
| Heart failure | All ages | 2.4% | 1.1% | 805 |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% | 450 |
| Rheumatoid arthritis | 16+ yrs | 1.5% | 0.8% | 445 |
| Peripheral arterial disease | All ages | 1.3% | 0.6% | 448 |
| Serious mental illness | All ages | 1.1% | 1.0% | 380 |
| Dementia | All ages | 1.1% | 0.8% | 380 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 286 |
| Palliative care | All ages | 0.7% | 0.6% | 220 |
| Learning disability | All ages | 0.6% | 0.6% | 193 |
- Hambleton North PCN (4 practices)
- Hambleton South PCN (4 practices)
- Heart of Harrogate PCN (4 practices)
- Knaresborough & Rural PCN (6 practices)
- Mowbray Square PCN (2 practices)
- North Riding Healthy Community PCN (4 practices)
- Richmondshire PCN (8 practices)
- Ripon & Masham PCN (4 practices)
- Scarborough Core PCN (4 practices)
- Selby Town PCN (4 practices)
- South Hambleton & Ryedale PCN (7 practices)
- Tadcaster and Selby Rural PCN (3 practices)
Which practices are in Filey and Scarborough PCN?
Dr Shepherd & Partners, Hackness Road Surgery, Hunmanby Surgery and Scarborough Medical Group.
How do patients rate Filey and Scarborough PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Filey and Scarborough PCN cover?
35,030 registered patients across 4 practices in September 2026.
How many patients per GP does Filey and Scarborough PCN have?
2,059 per full-time-equivalent qualified GP, against 2,171 across England.