South Hambleton & Ryedale PCN: primary care network practices and patient survey
South Hambleton & Ryedale PCN is a primary care network of 7 GP practices with 37,958 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,539 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in South Hambleton & Ryedale PCN with survey results, the share of patients describing their overall experience as good ranges from 85% at Millfield Surgery to 98% at Terrington Surgery, with a median of 93% (England: 77%). 7 are above England and 0 below by more than the survey's margin of error. Terrington Surgery has the highest share finding it easy to get through by phone (96%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Terrington Surgery | 1,869 | 98% | 96% | Good | 2,102 |
| Drs Wilson and Matthews | 3,570 | 94% | 94% | Good | 2,008 |
| Tollerton Surgery | 3,653 | 94% | 89% | Good | 1,671 |
| Stillington Surgery | 3,760 | 93% | 93% | Good | 1,741 |
| Pickering Medical Practice | 10,809 | 90% | 73% | Good | 1,461 |
| The Kirkbymoorside Surgery | 6,157 | 87% | 86% | Good | 1,184 |
| Millfield Surgery | 8,140 | 85% | 71% | Good | 1,612 |
Results for the network as a whole, from 764 responses, against Humber and North Yorkshire and England.
| Survey question | South Hambleton & Ryedale PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 82% | 59% | 57% |
| Easy to contact via the website | 76% | 62% | 58% |
| Easy to contact via the NHS App | 82% | 59% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 98% | 91% | 90% |
There are 1,539 registered patients per full-time-equivalent qualified GP in South Hambleton & Ryedale PCN, fewer than England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 633 appointments a month per 1,000 patients (England: 510), 60% of them face to face. 30% of appointments took place on the day they were booked (England: 45%).
32% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.1% over the year (England: shrank 1.1%).
| Measure | South Hambleton & Ryedale PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,539 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 633 | 559 | 510 |
| Face-to-face appointments | 60% | 64% | 63% |
| Same day as booked | 30% | 43% | 45% |
| Did not attend | 2% | 3% | 4% |
| Patients aged 65 or over | 32% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in South Hambleton & Ryedale PCN is atrial fibrillation (4.0% against 2.2%), and the furthest below is serious mental illness (0.8% against 1.0%).
| Condition register | Age group | South Hambleton & Ryedale PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 20.2% | 15.2% | 7,603 |
| Depression | 18+ yrs | 12.7% | 14.3% | 4,050 |
| Chronic kidney disease | 18+ yrs | 8.0% | 4.6% | 2,559 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 2,772 |
| Diabetes | 17+ yrs | 7.5% | 7.9% | 2,425 |
| Cancer | All ages | 5.8% | 3.8% | 2,188 |
| Coronary heart disease | All ages | 4.1% | 3.0% | 1,552 |
| Atrial fibrillation | All ages | 4.0% | 2.2% | 1,510 |
| Stroke and TIA | All ages | 3.4% | 1.9% | 1,272 |
| Heart failure | All ages | 1.9% | 1.1% | 720 |
| COPD | All ages | 1.8% | 1.9% | 672 |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% | 352 |
| Dementia | All ages | 1.1% | 0.8% | 420 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 303 |
| Palliative care | All ages | 0.9% | 0.6% | 338 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 274 |
| Serious mental illness | All ages | 0.8% | 1.0% | 316 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 305 |
| Learning disability | All ages | 0.6% | 0.6% | 223 |
- Filey and Scarborough PCN (4 practices)
- Hambleton North PCN (4 practices)
- Hambleton South PCN (4 practices)
- Heart of Harrogate PCN (4 practices)
- Knaresborough & Rural PCN (6 practices)
- Mowbray Square PCN (2 practices)
- North Riding Healthy Community PCN (4 practices)
- Richmondshire PCN (8 practices)
- Ripon & Masham PCN (4 practices)
- Scarborough Core PCN (4 practices)
- Selby Town PCN (4 practices)
- Tadcaster and Selby Rural PCN (3 practices)
Which practices are in South Hambleton & Ryedale PCN?
Drs Wilson and Matthews, Millfield Surgery, Pickering Medical Practice, Stillington Surgery, Terrington Surgery, The Kirkbymoorside Surgery and Tollerton Surgery.
How do patients rate South Hambleton & Ryedale PCN?
90% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does South Hambleton & Ryedale PCN cover?
37,958 registered patients across 7 practices in September 2026.
How many patients per GP does South Hambleton & Ryedale PCN have?
1,539 per full-time-equivalent qualified GP, against 2,171 across England.