Stillington Surgery, York: patient reviews and CQC rating
Stillington Surgery is a GP practice in York with 3,760 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in October 2015. It has 2.2 full-time-equivalent qualified GPs, or 1,741 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stillington Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 93%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 56%, against 58% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 6th of the 21 practices in York with 50 or more responses. 93% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (94%). 140 patients answered the survey (response rate 53%).
| Survey question | Stillington Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 93% | 79% | 77% |
| Easy to contact by phone | 93% | 59% | 57% |
| Easy to contact via the website | 56% | 62% | 58% |
| Easy to contact via the NHS App | 83% | 59% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 95% | 76% | 73% |
| Wait for appointment about right | 85% | 71% | 69% |
| Listened to well | 97% | 88% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 98% | 91% | 90% |
CQC's overall rating for Stillington Surgery is Good, published in October 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,760 patients were registered at Stillington Surgery in September 2026, up 0.7% on a year earlier (England: down 1.1%).
33% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 1,741 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 0.4 nurses and 3.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 1,689 appointments a month, or 449 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 13% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Stillington Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 449 | 559 | 510 |
| Face to face | 75% | 64% | 63% |
| Same day as booked | 13% | 43% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (10.2% against 4.6%), cancer (7.4% against 3.8%) and heart failure (2.1% against 1.1%). The practice's patients live in areas with an average deprivation score of 12.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.3 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.5% | 15.2% |
| Depression | 18+ yrs | 15.0% | 14.3% |
| Chronic kidney disease | 18+ yrs | 10.2% | 4.6% |
| Cancer | All ages | 7.4% | 3.8% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Stroke and TIA | All ages | 3.4% | 1.9% |
| Heart failure | All ages | 2.1% | 1.1% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| COPD | All ages | 1.5% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 88.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 90.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 85.9% | 74.9% |
Stillington Surgery, The Surgery, North Back Lane, Stillington, York, YO61 1LL. Phone: 01347 810332. Website: www.stillingtonsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Millfield Surgery | 6.0 km | 85% |
| Tollerton Surgery | 8.3 km | 94% |
| MyHealth | 8.7 km | 77% |
| Terrington Surgery | 9.3 km | 98% |
| Haxby Group Practice | 9.5 km | 68% |
- Drs Wilson and Matthews (94% overall experience good)
- Millfield Surgery (85% overall experience good)
- Pickering Medical Practice (90% overall experience good)
- Terrington Surgery (98% overall experience good)
- The Kirkbymoorside Surgery (87% overall experience good)
- Tollerton Surgery (94% overall experience good)
How do patients rate Stillington Surgery?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Stillington Surgery as good, above the England figure of 77%. 93% found it easy to get through by phone.
How many patients are registered at Stillington Surgery?
3,760 patients were registered in September 2026, up 0.7% on a year earlier.
What is Stillington Surgery's CQC rating?
Good overall, published in October 2015.
How many GPs does Stillington Surgery have?
2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,741 patients per GP against 2,171 across England.
Are appointments at Stillington Surgery face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stillington Surgery's phone number?
01347 810332.