Pickering Medical Practice, Pickering: patient reviews and CQC rating
Pickering Medical Practice is a GP practice in Pickering with 10,809 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in November 2015. It has 7.4 full-time-equivalent qualified GPs, or 1,461 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Pickering Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 86%, above the England figure of 54%. Its result closest to England is the share who said the wait for their last appointment was about right: 70%, against 69% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
73% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (77%). 112 patients answered the survey (response rate 41%).
| Survey question | Pickering Medical Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 90% | 79% | 77% |
| Easy to contact by phone | 73% | 59% | 57% |
| Easy to contact via the website | 83% | 62% | 58% |
| Easy to contact via the NHS App | 86% | 59% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 86% | 76% | 73% |
| Wait for appointment about right | 70% | 71% | 69% |
| Listened to well | 98% | 88% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 100% | 91% | 90% |
CQC's overall rating for Pickering Medical Practice is Good, published in November 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,809 patients were registered at Pickering Medical Practice in September 2026, down 1.4% on a year earlier (England: down 1.1%).
36% of its patients are aged 65 or over, against 19% across England. With 7.4 full-time-equivalent qualified GPs, there are 1,461 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 6.1 nurses and 7.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.7 | 8.9 |
| August 2024 | 6.9 | 7.7 |
| August 2025 | 6.9 | 9.2 |
| August 2026 | 7.4 | 9.3 |
From June 2026 to August 2026 the practice recorded 6,649 appointments a month, or 615 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 24% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
30% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Pickering Medical Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 615 | 559 | 510 |
| Face to face | 68% | 64% | 63% |
| Same day as booked | 24% | 43% | 45% |
| More than 28 days after booking | 11% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (10.2% against 4.6%), peripheral arterial disease (1.2% against 0.6%) and heart failure (2.1% against 1.1%). The practice's patients live in areas with an average deprivation score of 14.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.3 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.5% | 15.2% |
| Depression | 18+ yrs | 13.7% | 14.3% |
| Chronic kidney disease | 18+ yrs | 10.2% | 4.6% |
| Asthma | 6+ yrs | 8.8% | 6.6% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Cancer | All ages | 5.6% | 3.8% |
| Coronary heart disease | All ages | 4.8% | 3.0% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| Stroke and TIA | All ages | 3.5% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 2.1% | 1.1% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Dementia | All ages | 1.4% | 0.8% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.4% | 74.9% |
Pickering Medical Practice, Pickering Surgery, Southgate, Pickering, YO18 8BL. Phone: 01751 471296. Website: www.pickeringmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Kirkbymoorside Surgery | 10.3 km | 87% |
| Derwent Practice | 12.5 km | 72% |
| St Hilda's Surgery | 17.7 km | 87% |
| Drs Wilson and Matthews | 17.9 km | 94% |
| Terrington Surgery | 18.0 km | 98% |
- Drs Wilson and Matthews (94% overall experience good)
- Millfield Surgery (85% overall experience good)
- Stillington Surgery (93% overall experience good)
- Terrington Surgery (98% overall experience good)
- The Kirkbymoorside Surgery (87% overall experience good)
- Tollerton Surgery (94% overall experience good)
How do patients rate Pickering Medical Practice?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Pickering Medical Practice as good, above the England figure of 77%. 73% found it easy to get through by phone.
How many patients are registered at Pickering Medical Practice?
10,809 patients were registered in September 2026, down 1.4% on a year earlier.
What is Pickering Medical Practice's CQC rating?
Good overall, published in November 2015.
How many GPs does Pickering Medical Practice have?
7.4 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,461 patients per GP against 2,171 across England.
Are appointments at Pickering Medical Practice face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Pickering Medical Practice's phone number?
01751 471296.