Ripon & Masham PCN: primary care network practices and patient survey
Ripon & Masham PCN is a primary care network of 4 GP practices with 29,985 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,511 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Ripon & Masham PCN with survey results, the share of patients describing their overall experience as good ranges from 76% at Ripon Spa Surgery to 95% at Masham and Kirkby Malzeard Surgery, with a median of 92% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Masham and Kirkby Malzeard Surgery has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Masham and Kirkby Malzeard Surgery | 5,851 | 95% | 91% | Good | 1,011 |
| Park Street Surgery | 7,825 | 92% | 87% | Good | 1,715 |
| North House Surgery | 8,732 | 92% | 86% | Good | 1,502 |
| Ripon Spa Surgery | 7,577 | 76% | 56% | Good | 2,055 |
Results for the network as a whole, from 476 responses, against Humber and North Yorkshire and England.
| Survey question | Ripon & Masham PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 89% | 79% | 77% |
| Easy to contact by phone | 79% | 59% | 57% |
| Easy to contact via the website | 66% | 62% | 58% |
| Easy to contact via the NHS App | 69% | 59% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 87% | 76% | 73% |
| Wait for appointment about right | 79% | 71% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
There are 1,511 registered patients per full-time-equivalent qualified GP in Ripon & Masham PCN, fewer than England's 2,171 and Humber and North Yorkshire's 2,125. Practices recorded 594 appointments a month per 1,000 patients (England: 510), 69% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
29% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Ripon & Masham PCN | Humber and North Yorkshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,511 | 2,125 | 2,171 |
| Appointments per 1,000 patients a month | 594 | 559 | 510 |
| Face-to-face appointments | 69% | 64% | 63% |
| Same day as booked | 42% | 43% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 29% | 23% | 19% |
Relative to England, the register furthest above England's rate at practices in Ripon & Masham PCN is chronic kidney disease (7.6% against 4.6%), and the furthest below is osteoporosis (0.9% against 1.2%).
| Condition register | Age group | Ripon & Masham PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.4% | 15.2% | 5,864 |
| Depression | 18+ yrs | 14.2% | 14.3% | 3,573 |
| Diabetes | 17+ yrs | 7.8% | 7.9% | 1,993 |
| Chronic kidney disease | 18+ yrs | 7.6% | 4.6% | 1,913 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 2,117 |
| Cancer | All ages | 5.6% | 3.8% | 1,702 |
| Coronary heart disease | All ages | 4.3% | 3.0% | 1,287 |
| Atrial fibrillation | All ages | 3.7% | 2.2% | 1,106 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 817 |
| COPD | All ages | 2.2% | 1.9% | 669 |
| Heart failure | All ages | 1.3% | 1.1% | 405 |
| Dementia | All ages | 1.2% | 0.8% | 364 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 284 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 142 |
| Serious mental illness | All ages | 0.8% | 1.0% | 252 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 207 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 243 |
| Palliative care | All ages | 0.6% | 0.6% | 169 |
| Learning disability | All ages | 0.5% | 0.6% | 145 |
- Filey and Scarborough PCN (4 practices)
- Hambleton North PCN (4 practices)
- Hambleton South PCN (4 practices)
- Heart of Harrogate PCN (4 practices)
- Knaresborough & Rural PCN (6 practices)
- Mowbray Square PCN (2 practices)
- North Riding Healthy Community PCN (4 practices)
- Richmondshire PCN (8 practices)
- Scarborough Core PCN (4 practices)
- Selby Town PCN (4 practices)
- South Hambleton & Ryedale PCN (7 practices)
- Tadcaster and Selby Rural PCN (3 practices)
Which practices are in Ripon & Masham PCN?
Masham and Kirkby Malzeard Surgery, North House Surgery, Park Street Surgery and Ripon Spa Surgery.
How do patients rate Ripon & Masham PCN?
89% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Ripon & Masham PCN cover?
29,985 registered patients across 4 practices in September 2026.
How many patients per GP does Ripon & Masham PCN have?
1,511 per full-time-equivalent qualified GP, against 2,171 across England.