Hunmanby Surgery, Filey: patient reviews and CQC rating
Hunmanby Surgery is a GP practice in Filey with 4,646 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). It has 1.8 full-time-equivalent qualified GPs, or 2,652 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hunmanby Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 86%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 81%, against 86% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
86% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (85%). 103 patients answered the survey (response rate 38%).
| Survey question | Hunmanby Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 86% | 59% | 57% |
| Easy to contact via the website | 70% | 62% | 58% |
| Easy to contact via the NHS App | 80% | 59% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 85% | 76% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 83% | 88% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 284 responses rated the practice good or very good (England: 92%).
4,646 patients were registered at Hunmanby Surgery in September 2026, up 6.2% on a year earlier (England: down 1.1%).
37% of its patients are aged 65 or over, against 19% across England. With 1.8 full-time-equivalent qualified GPs, there are 2,652 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 1.0 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 2.3 | 2.3 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 1.8 | 1.8 |
From June 2026 to August 2026 the practice recorded 2,087 appointments a month, or 449 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 24% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Hunmanby Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 449 | 559 | 510 |
| Face to face | 91% | 64% | 63% |
| Same day as booked | 24% | 43% | 45% |
| More than 28 days after booking | 2% | 6% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.3% against 1.2%), peripheral arterial disease (1.3% against 0.6%) and atrial fibrillation (4.8% against 2.2%). It has a lower share for depression (10.9% against 14.3%). The practice's patients live in areas with an average deprivation score of 21.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.0 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 28.0% | 15.2% |
| Depression | 18+ yrs | 10.9% | 14.3% |
| Diabetes | 17+ yrs | 10.5% | 7.9% |
| Asthma | 6+ yrs | 9.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 8.9% | 4.6% |
| Cancer | All ages | 6.1% | 3.8% |
| Atrial fibrillation | All ages | 4.8% | 2.2% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Stroke and TIA | All ages | 4.0% | 1.9% |
| COPD | All ages | 3.4% | 1.9% |
| Osteoporosis | 50+ yrs | 3.3% | 1.2% |
| Heart failure | All ages | 2.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.7% | 0.8% |
| Dementia | All ages | 1.4% | 0.8% |
| Peripheral arterial disease | All ages | 1.3% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.6% | 74.9% |
Hunmanby Surgery, 1 Hungate Lane, Hunmanby, Filey, YO14 0NN. Phone: 01723 890280.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Shepherd & Partners | 3.8 km | 72% |
| Eastfield Medical Centre | 8.3 km | 49% |
| Haxby Group Scarborough | 12.3 km | 65% |
| Castle Health Centre | 12.4 km | 75% |
| Brook Square Surgery | 12.7 km | 78% |
- Dr Shepherd & Partners (72% overall experience good)
- Hackness Road Surgery (87% overall experience good)
- Scarborough Medical Group (88% overall experience good)
How do patients rate Hunmanby Surgery?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Hunmanby Surgery as good, against 77% across England. 86% found it easy to get through by phone.
How many patients are registered at Hunmanby Surgery?
4,646 patients were registered in September 2026, up 6.2% on a year earlier.
How many GPs does Hunmanby Surgery have?
1.8 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,652 patients per GP against 2,171 across England.
Are appointments at Hunmanby Surgery face to face?
91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hunmanby Surgery's phone number?
01723 890280.