Eastfield Medical Centre, Scarborough: patient reviews and CQC rating
Eastfield Medical Centre is a GP practice in Scarborough with 8,744 registered patients (September 2026). In the 2026 GP Patient Survey, 49% of its patients described their overall experience as good, below the England figure of 77% (Humber and North Yorkshire: 79%).
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Eastfield Medical Centre
Its result closest to England is the share who found the reception and administrative team helpful: 77%, below the England figure of 85%. Its weakest is the share who described their overall experience of the practice as good: 49%, below the England figure of 77%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 7th of the 7 practices in Scarborough with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (62%). 96 patients answered the survey (response rate 25%).
| Survey question | Eastfield Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 49% | 79% | 77% |
| Easy to contact by phone | 44% | 59% | 57% |
| Easy to contact via the website | 34% | 62% | 58% |
| Easy to contact via the NHS App | 41% | 59% | 54% |
| Reception team helpful | 77% | 86% | 85% |
| Last contact good | 57% | 76% | 73% |
| Wait for appointment about right | 52% | 71% | 69% |
| Listened to well | 67% | 88% | 87% |
| Treated with care and concern | 68% | 87% | 86% |
| Confidence and trust in the clinician | 80% | 94% | 93% |
| Needs met | 76% | 91% | 90% |
In the Friends and Family Test for July 2026, 83% of 253 responses rated the practice good or very good (England: 92%).
8,744 patients were registered at Eastfield Medical Centre in September 2026, down 4.6% on a year earlier (England: down 1.1%).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 4.8 |
| August 2024 | 1.3 | 1.3 |
From June 2026 to August 2026 the practice recorded 5,772 appointments a month, or 660 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 34% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Eastfield Medical Centre | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 660 | 559 | 510 |
| Face to face | 63% | 64% | 63% |
| Same day as booked | 34% | 43% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.4% against 0.6%), asthma (10.8% against 6.6%) and COPD (3.0% against 1.9%). It has a lower share for osteoporosis (0.5% against 1.2%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 34.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.9% | 14.3% |
| High blood pressure | All ages | 19.8% | 15.2% |
| Asthma | 6+ yrs | 10.8% | 6.6% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Cancer | All ages | 4.0% | 3.8% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| COPD | All ages | 3.0% | 1.9% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Peripheral arterial disease | All ages | 1.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
Eastfield Medical Centre, 14 High Street, Eastfield, Scarborough, YO11 3LJ. Phone: 01723 582297.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Haxby Group Scarborough | 4.3 km | 65% |
| Castle Health Centre | 4.6 km | 75% |
| Brook Square Surgery | 4.8 km | 78% |
| Ayton and Snainton Medical Practice | 6.3 km | 94% |
| Hackness Road Surgery | 6.9 km | 87% |
- Brook Square Surgery (78% overall experience good)
- Castle Health Centre (75% overall experience good)
- Haxby Group Scarborough (65% overall experience good)
How do patients rate Eastfield Medical Centre?
In the 2026 GP Patient Survey, 49% of patients described their overall experience of Eastfield Medical Centre as good, below the England figure of 77%. 44% found it easy to get through by phone.
How many patients are registered at Eastfield Medical Centre?
8,744 patients were registered in September 2026, down 4.6% on a year earlier.
Are appointments at Eastfield Medical Centre face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Eastfield Medical Centre's phone number?
01723 582297.