Ayton and Snainton Medical Practice, Scarborough: patient reviews and CQC rating
Ayton and Snainton Medical Practice is a GP practice in Scarborough with 9,818 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 5.0 full-time-equivalent qualified GPs, or 1,952 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ayton and Snainton Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its result closest to England is the share who said they were treated with care and concern: 90%, against 86% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 1st of the 7 practices in Scarborough with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (95%). 113 patients answered the survey (response rate 41%).
| Survey question | Ayton and Snainton Medical Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 94% | 79% | 77% |
| Easy to contact by phone | 83% | 59% | 57% |
| Easy to contact via the website | 63% | 62% | 58% |
| Easy to contact via the NHS App | 69% | 59% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 81% | 71% | 69% |
| Listened to well | 93% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 99% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 84 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ayton and Snainton Medical Practice is Good, published in January 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,818 patients were registered at Ayton and Snainton Medical Practice in September 2026, up 1.5% on a year earlier (England: down 1.1%).
35% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 1,952 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 3.7 nurses and 5.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.3 | 9.3 |
| August 2024 | 5.1 | 9.2 |
| August 2025 | 5.1 | 6.2 |
| August 2026 | 5.0 | 5.0 |
From June 2026 to August 2026 the practice recorded 4,798 appointments a month, or 489 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 17% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Ayton and Snainton Medical Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 489 | 559 | 510 |
| Face to face | 86% | 64% | 63% |
| Same day as booked | 17% | 43% | 45% |
| More than 28 days after booking | 14% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.8% against 1.2%), chronic kidney disease (10.9% against 4.6%) and atrial fibrillation (4.9% against 2.2%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), serious mental illness (0.7% against 1.0%) and depression (10.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 15.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.2 years for women and 80.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 25.0% | 15.2% |
| Chronic kidney disease | 18+ yrs | 10.9% | 4.6% |
| Depression | 18+ yrs | 10.2% | 14.3% |
| Asthma | 6+ yrs | 8.7% | 6.6% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Cancer | All ages | 5.8% | 3.8% |
| Coronary heart disease | All ages | 5.7% | 3.0% |
| Atrial fibrillation | All ages | 4.9% | 2.2% |
| Stroke and TIA | All ages | 3.5% | 1.9% |
| Osteoporosis | 50+ yrs | 2.8% | 1.2% |
| Heart failure | All ages | 2.2% | 1.1% |
| COPD | All ages | 1.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 83.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.0% | 74.9% |
Ayton and Snainton Medical Practice, 53 Pickering Road, West Ayton, Scarborough, YO13 9JF. Phone: 01723 859302. Website: www.ayton-snainton.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Eastfield Medical Centre | 6.3 km | 49% |
| Hackness Road Surgery | 6.3 km | 87% |
| Haxby Group Scarborough | 6.5 km | 65% |
| Scarborough Medical Group | 6.6 km | 88% |
| Brook Square Surgery | 6.8 km | 78% |
- Ampleforth Surgery (96% overall experience good)
- Derwent Practice (72% overall experience good)
- St Hilda's Surgery (87% overall experience good)
How do patients rate Ayton and Snainton Medical Practice?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Ayton and Snainton Medical Practice as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Ayton and Snainton Medical Practice?
9,818 patients were registered in September 2026, up 1.5% on a year earlier.
What is Ayton and Snainton Medical Practice's CQC rating?
Good overall, published in January 2017.
How many GPs does Ayton and Snainton Medical Practice have?
5.0 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,952 patients per GP against 2,171 across England.
Are appointments at Ayton and Snainton Medical Practice face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ayton and Snainton Medical Practice's phone number?
01723 859302.