Ampleforth Surgery, York: patient reviews and CQC rating
Ampleforth Surgery is a GP practice in York with 4,113 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 3.1 full-time-equivalent qualified GPs, or 1,325 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ampleforth Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 95%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 98%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 2nd of the 21 practices in York with 50 or more responses. 95% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (96%). 103 patients answered the survey (response rate 39%).
| Survey question | Ampleforth Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 96% | 79% | 77% |
| Easy to contact by phone | 95% | 59% | 57% |
| Easy to contact via the website | 79% | 62% | 58% |
| Easy to contact via the NHS App | 80% | 59% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 94% | 76% | 73% |
| Wait for appointment about right | 82% | 71% | 69% |
| Listened to well | 96% | 88% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 96% | 91% | 90% |
CQC's overall rating for Ampleforth Surgery is Good, published in March 2016. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,113 patients were registered at Ampleforth Surgery in September 2026, down 1.2% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 3.1 full-time-equivalent qualified GPs, there are 1,325 patients per GP, fewer than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 1.9 nurses and 5.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 5.2 |
| August 2024 | 3.2 | 4.2 |
| August 2025 | 3.1 | 5.0 |
| August 2026 | 3.1 | 4.6 |
From June 2026 to August 2026 the practice recorded 2,287 appointments a month, or 556 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 25% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Ampleforth Surgery | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 556 | 559 | 510 |
| Face to face | 91% | 64% | 63% |
| Same day as booked | 25% | 43% | 45% |
| More than 28 days after booking | 9% | 6% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.2% against 1.2%), cancer (6.7% against 3.8%) and heart failure (1.7% against 1.1%). It has a lower share for a learning disability (0.2% against 0.6%) and diabetes (6.0% against 7.9%). The practice's patients live in areas with an average deprivation score of 16.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.6 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.1% | 15.2% |
| Depression | 18+ yrs | 15.0% | 14.3% |
| Asthma | 6+ yrs | 9.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Cancer | All ages | 6.7% | 3.8% |
| Diabetes | 17+ yrs | 6.0% | 7.9% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Osteoporosis | 50+ yrs | 3.2% | 1.2% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.9% | 0.8% |
| Heart failure | All ages | 1.7% | 1.1% |
| COPD | All ages | 1.6% | 1.9% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 84.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.5% | 74.9% |
Ampleforth Surgery, Back Lane, Ampleforth, York, YO62 4EF. Phone: 01439 788215. Website: www.ampleforth-surgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Drs Wilson and Matthews | 6.3 km | 94% |
| Millfield Surgery | 10.1 km | 85% |
| Stillington Surgery | 10.8 km | 93% |
| Terrington Surgery | 11.7 km | 98% |
| The Kirkbymoorside Surgery | 13.5 km | 87% |
- Ayton and Snainton Medical Practice (94% overall experience good)
- Derwent Practice (72% overall experience good)
- St Hilda's Surgery (87% overall experience good)
How do patients rate Ampleforth Surgery?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Ampleforth Surgery as good, above the England figure of 77%. 95% found it easy to get through by phone.
How many patients are registered at Ampleforth Surgery?
4,113 patients were registered in September 2026, down 1.2% on a year earlier.
What is Ampleforth Surgery's CQC rating?
Good overall, published in March 2016.
How many GPs does Ampleforth Surgery have?
3.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,325 patients per GP against 2,171 across England.
Are appointments at Ampleforth Surgery face to face?
91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ampleforth Surgery's phone number?
01439 788215.