Harewood Medical Practice, Catterick Garrison: patient reviews and CQC rating
Harewood Medical Practice is a GP practice in Catterick Garrison with 8,317 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in September 2017. It has 3.2 full-time-equivalent qualified GPs, or 2,588 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Harewood Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 69%, above the England figure of 57%. Its weakest is the share who found the reception and administrative team helpful: 77%, below the England figure of 85%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
69% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (82%). 109 patients answered the survey (response rate 28%).
| Survey question | Harewood Medical Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 79% | 79% | 77% |
| Easy to contact by phone | 69% | 59% | 57% |
| Easy to contact via the website | 62% | 62% | 58% |
| Easy to contact via the NHS App | 61% | 59% | 54% |
| Reception team helpful | 77% | 86% | 85% |
| Last contact good | 69% | 76% | 73% |
| Wait for appointment about right | 74% | 71% | 69% |
| Listened to well | 88% | 88% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 187 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Harewood Medical Practice is Good, published in September 2017. All 5 key questions are rated Good. It held the same rating in the report before (June 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,317 patients were registered at Harewood Medical Practice in September 2026, almost the same as a year earlier.
10% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 2,588 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 5.1 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 4.8 |
| August 2024 | 3.1 | 3.9 |
| August 2025 | 3.2 | 4.3 |
| August 2026 | 3.2 | 5.1 |
From June 2026 to August 2026 the practice recorded 6,115 appointments a month, or 735 per 1,000 registered patients (England: 510). 39% were face to face (England: 63%). 52% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Harewood Medical Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 735 | 559 | 510 |
| Face to face | 39% | 64% | 63% |
| Same day as booked | 52% | 43% | 45% |
| More than 28 days after booking | 10% | 6% | 5% |
| Did not attend | 3% | 3% | 4% |
Compared with England, the practice has a lower share of patients for heart failure (0.4% against 1.1%), osteoporosis (0.5% against 1.2%) and serious mental illness (0.4% against 1.0%). The practice's patients live in areas with an average deprivation score of 15.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.0 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.3% | 14.3% |
| High blood pressure | All ages | 13.4% | 15.2% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Cancer | All ages | 2.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.4% | 74.9% |
Harewood Medical Practice, 24 Richmond Road, Catterick Garrison, DL9 3JD. Phone: 01748 876090.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Friary Surgery | 3.4 km | 98% |
| Quaker's Lane Surgery | 3.6 km | 100% |
| Catterick Village Surgery | 5.8 km | 84% |
| Scorton Medical Centre | 7.3 km | 92% |
| Leyburn Medical Practice | 10.0 km | 96% |
- Catterick Village Surgery (84% overall experience good)
- Central Dales Practice (87% overall experience good)
- Doctors Lane Surgery (92% overall experience good)
- Leyburn Medical Practice (96% overall experience good)
- Quaker's Lane Surgery (100% overall experience good)
- Scorton Medical Centre (92% overall experience good)
- The Friary Surgery (98% overall experience good)
How do patients rate Harewood Medical Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Harewood Medical Practice as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Harewood Medical Practice?
8,317 patients were registered in September 2026, up 0.1% on a year earlier.
What is Harewood Medical Practice's CQC rating?
Good overall, published in September 2017.
How many GPs does Harewood Medical Practice have?
3.2 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,588 patients per GP against 2,171 across England.
Are appointments at Harewood Medical Practice face to face?
39% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Harewood Medical Practice's phone number?
01748 876090.