Central Dales Practice, Leyburn: patient reviews and CQC rating
Central Dales Practice is a GP practice in Leyburn with 5,574 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Humber and North Yorkshire: 79%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 1.9 full-time-equivalent qualified GPs, or 2,949 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Central Dales Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 92%, above the England figure of 57%. Its result closest to England is the share who said they were treated with care and concern: 90%, against 86% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
92% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (90%). 134 patients answered the survey (response rate 51%).
| Survey question | Central Dales Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Overall experience good | 87% | 79% | 77% |
| Easy to contact by phone | 92% | 59% | 57% |
| Easy to contact via the website | 71% | 62% | 58% |
| Easy to contact via the NHS App | 64% | 59% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 83% | 71% | 69% |
| Listened to well | 91% | 88% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 97% | 91% | 90% |
CQC's overall rating for Central Dales Practice is Good, published in October 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,574 patients were registered at Central Dales Practice in September 2026, up 35.0% on a year earlier (England: down 1.1%).
36% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,949 patients per GP, more than the England figure of 2,171 and Humber and North Yorkshire's 2,125. The practice also has 2.9 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 2,562 appointments a month, or 460 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 39% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Central Dales Practice | Humber and North Yorkshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 460 | 559 | 510 |
| Face to face | 59% | 64% | 63% |
| Same day as booked | 39% | 43% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 4% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (3.5% against 1.9%), atrial fibrillation (3.8% against 2.2%) and coronary heart disease (4.4% against 3.0%). It has a lower share for osteoporosis (0.2% against 1.2%) and depression (7.1% against 14.3%). The practice's patients live in areas with an average deprivation score of 18.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.8 years for women and 82.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.2% | 15.2% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Depression | 18+ yrs | 7.1% | 14.3% |
| Cancer | All ages | 5.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Stroke and TIA | All ages | 3.5% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Palliative care | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.1% | 74.9% |
Central Dales Practice, The Health Centre, The Holme, Hawes, Leyburn, DL8 3QR. Phone: 01969 667200. Website: www.centraldalespractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Upper Eden Medical Practice | 21.4 km | 84% |
| Sedbergh Medical Practice | 22.0 km | 93% |
| Leyburn Medical Practice | 24.1 km | 96% |
| Townhead Surgery | 26.5 km | 86% |
| Lunesdale Surgery | 28.7 km | 95% |
- Catterick Village Surgery (84% overall experience good)
- Doctors Lane Surgery (92% overall experience good)
- Harewood Medical Practice (79% overall experience good)
- Leyburn Medical Practice (96% overall experience good)
- Quaker's Lane Surgery (100% overall experience good)
- Scorton Medical Centre (92% overall experience good)
- The Friary Surgery (98% overall experience good)
How do patients rate Central Dales Practice?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Central Dales Practice as good, above the England figure of 77%. 92% found it easy to get through by phone.
How many patients are registered at Central Dales Practice?
5,574 patients were registered in September 2026, up 35.0% on a year earlier.
What is Central Dales Practice's CQC rating?
Good overall, published in October 2017.
How many GPs does Central Dales Practice have?
1.9 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,949 patients per GP against 2,171 across England.
Are appointments at Central Dales Practice face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Central Dales Practice's phone number?
01969 667200.