Bristol Inner City PCN: primary care network practices and patient survey
Bristol Inner City PCN is a primary care network of 4 GP practices with 55,839 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,656 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Bristol Inner City PCN with survey results, the share of patients describing their overall experience as good ranges from 58% at Montpelier Health Centre to 81% at East Trees Health Centre, with a median of 74% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. The Wellspring Surgery has the highest share finding it easy to get through by phone (68%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| East Trees Health Centre | 15,133 | 81% | 42% | Good | 1,908 |
| The Wellspring Surgery | 10,736 | 79% | 68% | Good | 1,699 |
| Lawrence Hill Health Centre | 12,037 | 69% | 27% | Requires improvement | 1,751 |
| Montpelier Health Centre | 17,933 | 58% | 17% | Good | 1,424 |
Results for the network as a whole, from 407 responses, against Bristol, North Somerset and South Gloucestershire and England.
| Survey question | Bristol Inner City PCN | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 70% | 78% | 77% |
| Easy to contact by phone | 36% | 55% | 57% |
| Easy to contact via the website | 47% | 60% | 58% |
| Easy to contact via the NHS App | 41% | 54% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 64% | 73% | 73% |
| Wait for appointment about right | 58% | 67% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 86% | 90% | 90% |
There are 1,656 registered patients per full-time-equivalent qualified GP in Bristol Inner City PCN, fewer than England's 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. Practices recorded 463 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 31% of appointments took place on the day they were booked (England: 45%).
8% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.0% over the year (England: shrank 1.1%).
| Measure | Bristol Inner City PCN | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Patients per qualified GP | 1,656 | 1,925 | 2,171 |
| Appointments per 1,000 patients a month | 463 | 459 | 510 |
| Face-to-face appointments | 58% | 65% | 63% |
| Same day as booked | 31% | 38% | 45% |
| Did not attend | 9% | 5% | 4% |
| Patients aged 65 or over | 8% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Bristol Inner City PCN is osteoporosis (1.8% against 1.2%), and the furthest below is atrial fibrillation (0.9% against 2.2%).
| Condition register | Age group | Bristol Inner City PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 16.2% | 14.3% | 7,772 |
| High blood pressure | All ages | 8.5% | 15.2% | 4,971 |
| Diabetes | 17+ yrs | 5.9% | 7.9% | 2,879 |
| Asthma | 6+ yrs | 5.4% | 6.6% | 2,978 |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% | 950 |
| Cancer | All ages | 1.9% | 3.8% | 1,138 |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% | 232 |
| COPD | All ages | 1.7% | 1.9% | 989 |
| Coronary heart disease | All ages | 1.5% | 3.0% | 898 |
| Serious mental illness | All ages | 1.5% | 1.0% | 876 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 612 |
| Atrial fibrillation | All ages | 0.9% | 2.2% | 518 |
| Heart failure | All ages | 0.7% | 1.1% | 405 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 305 |
| Learning disability | All ages | 0.6% | 0.6% | 327 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 214 |
| Dementia | All ages | 0.4% | 0.8% | 245 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 205 |
| Palliative care | All ages | 0.3% | 0.6% | 170 |
- Affinity (Bnssg) PCN (2 practices)
- Brisdoc PCN (2 practices)
- Concord Mendip PCN (2 practices)
- Connexus PCN (5 practices)
- Fabb (Fishponds, Air Balloon & Beechwood) PCN (3 practices)
- Foss (Fireclay & Old School Surgery) PCN (2 practices)
- Healthwest PCN (4 practices)
- Northern Arc PCN (2 practices)
- Phoenix (Bnssg) PCN (3 practices)
- Swift PCN (7 practices)
Which practices are in Bristol Inner City PCN?
East Trees Health Centre, Lawrence Hill Health Centre, Montpelier Health Centre and The Wellspring Surgery.
How do patients rate Bristol Inner City PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Bristol Inner City PCN cover?
55,839 registered patients across 4 practices in September 2026.
How many patients per GP does Bristol Inner City PCN have?
1,656 per full-time-equivalent qualified GP, against 2,171 across England.