Brisdoc PCN: primary care network practices and patient survey
Brisdoc PCN is a primary care network of 2 GP practices with 30,285 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,621 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Brisdoc PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at Charlotte Keel Medical Practice to 75% at Broadmead Medical Centre, with a median of 71% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Broadmead Medical Centre has the highest share finding it easy to get through by phone (77%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Broadmead Medical Centre | 11,651 | 75% | 77% | Good | 2,556 |
| Charlotte Keel Medical Practice | 18,634 | 67% | 36% | Good | 1,320 |
Results for the network as a whole, from 188 responses, against Bristol, North Somerset and South Gloucestershire and England.
| Survey question | Brisdoc PCN | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 70% | 78% | 77% |
| Easy to contact by phone | 52% | 55% | 57% |
| Easy to contact via the website | 64% | 60% | 58% |
| Easy to contact via the NHS App | 46% | 54% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 71% | 73% | 73% |
| Wait for appointment about right | 52% | 67% | 69% |
| Listened to well | 82% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 84% | 90% | 90% |
There are 1,621 registered patients per full-time-equivalent qualified GP in Brisdoc PCN, fewer than England's 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. Practices recorded 478 appointments a month per 1,000 patients (England: 510), 39% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
6% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.7% over the year (England: shrank 1.1%).
| Measure | Brisdoc PCN | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Patients per qualified GP | 1,621 | 1,925 | 2,171 |
| Appointments per 1,000 patients a month | 478 | 459 | 510 |
| Face-to-face appointments | 39% | 65% | 63% |
| Same day as booked | 42% | 38% | 45% |
| Did not attend | 12% | 5% | 4% |
| Patients aged 65 or over | 6% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Brisdoc PCN is serious mental illness (1.3% against 1.0%), and the furthest below is palliative care (0.1% against 0.6%).
| Condition register | Age group | Brisdoc PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 12.6% | 14.3% | 3,427 |
| High blood pressure | All ages | 7.5% | 15.2% | 2,371 |
| Diabetes | 17+ yrs | 6.6% | 7.9% | 1,803 |
| Asthma | 6+ yrs | 5.5% | 6.6% | 1,669 |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% | 516 |
| Cancer | All ages | 1.5% | 3.8% | 475 |
| Coronary heart disease | All ages | 1.4% | 3.0% | 436 |
| Serious mental illness | All ages | 1.3% | 1.0% | 403 |
| COPD | All ages | 1.0% | 1.9% | 329 |
| Stroke and TIA | All ages | 0.9% | 1.9% | 270 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 32 |
| Atrial fibrillation | All ages | 0.5% | 2.2% | 161 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 127 |
| Heart failure | All ages | 0.4% | 1.1% | 142 |
| Learning disability | All ages | 0.4% | 0.6% | 121 |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% | 97 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 79 |
| Dementia | All ages | 0.2% | 0.8% | 71 |
| Palliative care | All ages | 0.1% | 0.6% | 30 |
- Affinity (Bnssg) PCN (2 practices)
- Bristol Inner City PCN (4 practices)
- Concord Mendip PCN (2 practices)
- Connexus PCN (5 practices)
- Fabb (Fishponds, Air Balloon & Beechwood) PCN (3 practices)
- Foss (Fireclay & Old School Surgery) PCN (2 practices)
- Healthwest PCN (4 practices)
- Northern Arc PCN (2 practices)
- Phoenix (Bnssg) PCN (3 practices)
- Swift PCN (7 practices)
Which practices are in Brisdoc PCN?
Broadmead Medical Centre and Charlotte Keel Medical Practice.
How do patients rate Brisdoc PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Brisdoc PCN cover?
30,285 registered patients across 2 practices in September 2026.
How many patients per GP does Brisdoc PCN have?
1,621 per full-time-equivalent qualified GP, against 2,171 across England.