Northern Arc PCN: primary care network practices and patient survey
Northern Arc PCN is a primary care network of 2 GP practices with 34,538 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 1,678 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Northern Arc PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at Bradgate Surgery to 83% at Shirehampton Group Practice, with a median of 78% (England: 77%). None differs from England by more than the survey's margin of error. Bradgate Surgery has the highest share finding it easy to get through by phone (65%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Shirehampton Group Practice | 11,169 | 83% | 61% | Good | 1,509 |
| Bradgate Surgery | 23,369 | 73% | 65% | Outstanding | 1,772 |
Results for the network as a whole, from 212 responses, against Bristol, North Somerset and South Gloucestershire and England.
| Survey question | Northern Arc PCN | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 77% | 78% | 77% |
| Easy to contact by phone | 63% | 55% | 57% |
| Easy to contact via the website | 62% | 60% | 58% |
| Easy to contact via the NHS App | 62% | 54% | 54% |
| Reception team helpful | 91% | 86% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 60% | 67% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 81% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 83% | 90% | 90% |
There are 1,678 registered patients per full-time-equivalent qualified GP in Northern Arc PCN, fewer than England's 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. Practices recorded 568 appointments a month per 1,000 patients (England: 510), 48% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | Northern Arc PCN | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Patients per qualified GP | 1,678 | 1,925 | 2,171 |
| Appointments per 1,000 patients a month | 568 | 459 | 510 |
| Face-to-face appointments | 48% | 65% | 63% |
| Same day as booked | 45% | 38% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 15% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Northern Arc PCN is osteoporosis (1.9% against 1.2%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Northern Arc PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 16.7% | 14.3% | 4,514 |
| High blood pressure | All ages | 14.4% | 15.2% | 5,012 |
| Diabetes | 17+ yrs | 8.0% | 7.9% | 2,197 |
| Asthma | 6+ yrs | 6.5% | 6.6% | 2,105 |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% | 1,464 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,226 |
| Cancer | All ages | 3.3% | 3.8% | 1,162 |
| COPD | All ages | 2.8% | 1.9% | 976 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 731 |
| Stroke and TIA | All ages | 2.0% | 1.9% | 687 |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% | 202 |
| Heart failure | All ages | 1.2% | 1.1% | 433 |
| Serious mental illness | All ages | 1.1% | 1.0% | 379 |
| Dementia | All ages | 0.9% | 0.8% | 315 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 245 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 268 |
| Learning disability | All ages | 0.7% | 0.6% | 251 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 195 |
| Palliative care | All ages | 0.4% | 0.6% | 152 |
- Affinity (Bnssg) PCN (2 practices)
- Brisdoc PCN (2 practices)
- Bristol Inner City PCN (4 practices)
- Concord Mendip PCN (2 practices)
- Connexus PCN (5 practices)
- Fabb (Fishponds, Air Balloon & Beechwood) PCN (3 practices)
- Foss (Fireclay & Old School Surgery) PCN (2 practices)
- Healthwest PCN (4 practices)
- Phoenix (Bnssg) PCN (3 practices)
- Swift PCN (7 practices)
Which practices are in Northern Arc PCN?
Bradgate Surgery and Shirehampton Group Practice.
How do patients rate Northern Arc PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Northern Arc PCN cover?
34,538 registered patients across 2 practices in September 2026.
How many patients per GP does Northern Arc PCN have?
1,678 per full-time-equivalent qualified GP, against 2,171 across England.